Role Overview
The Technical Success team is responsible for ensuring the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises. As a Solutions Engineer, you’ll help companies across industries transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models.
What You Will Do
Deliver an exceptional pre-sales customer experience for prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions. Demonstrate how leveraging ChatGPT and the OpenAI API can meet customers’ business needs and deliver substantial business value.
Why It Might Be a Fit
You’ll thrive in this role if you have 5+ years of experience in a technical pre-sales role, managing C-level technical and business relationships with complex global organizations, and have full professional fluency in both German and English.
Requirements
- 5+ years of experience in a technical pre-sales role
- Full professional fluency in both German and English
- Thorough understanding of IT security principles and customer requirements for technical B2B SaaS products
- Experience providing higher-level security and compliance support
- Industry experience in programming languages like Python or Javascript and working with REST APIs
- Delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture
- Effective presenter and communicator who can translate business and technical topics to all audiences
Benefits
- Relocation assistance
- Hybrid work model of 3 days in the office per week
- Equal opportunity employer
- Reasonable accommodations to applicants with disabilities
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