Note: The job is a remote job and is open to candidates in USA. NBCUniversal is one of the world's leading media and entertainment companies. The Senior Manager, Software Engineering will lead a high impact pillar within the Legal & Privacy engineering organization, responsible for engineering systems and platforms that ensure compliance with global regulatory requirements and manage enterprise risk.
Responsibilities
- Leads a team of software and quality engineers delivering compliance automation, AI solutions, risk controls, and regulatory technology platforms
- Owns the engineering roadmap for the compliance and risk pillar while balancing regulatory urgency, technical sustainability, and product prioritization
- Establish and uphold software quality, legal & privacy architecture and engineering standards, and NBCU cyber guidelines
- Drive delivery across multiple complex concurrent programs/projects
- Partner with Principal architect, scrum lead, product owner, and technical project manager to ensure standards and stakeholder visibility
- Translate regulatory requirements (eg. GDPR and CCPA) into technical a deliverable plan
- Oversee platforms, automation, and AI solutions enabling the following business capabilities: Ethics & Compliance Enablement, Controls Engineering & Validation, Compliance Driven Vulnerability Discovery, Regulatory Compliance Automation, Risk Management Tooling, GRC Platform Operations, AI / ML Governance and Controls
- Serve as the senior technical voice for compliance and risk engineering
- Communicate program status, risk exposure, and engineering trade-offs to SVPs, VPs and Directors in a clear and business relevant terms
- Represent the organization in regulatory discussions, 3rd party audits, and external partner engagements as needed
- Proactively manage reliability and performance of all Compliance and Risks systems to ensure they meet global business needs
- Partner closely with SaaS providers and internal teams to maintain system health and performance
- Manage the defect management process from identification to resolution
- Manage the delivery of enhancements that improve user experience and system efficiency
- Own the problem management process, conducting root cause analysis to reduce the number of recurring incidents
- Focus on implementing minor enhancements or process changes to prevent future issues
- Manage the end-to-end response to major incidents impacting Compliance and Risk business processes
- Manage RCA sessions and ensure timely executive – level communications
- Reduce 'noise' in the system by analyzing ticket trends and automating routine fixes
- Enforce global support standards and best practices including adherence to SLAs for all support activities
- Monitor and report on performance metrics (e.g. MTTR, backlog aging) and use data to drive continuous improvements
- Manage the support and maintenance of data integrations between Compliance & Risk applications and other enterprise systems, leveraging middleware technologies
Skills
- Bachelor's degree in computer science or related field or equivalent experience
- 8+ years of experience in software engineering with 4+ years in engineering management or senior technical leadership
- 5+ years of experience leading ML and automation solutions
- 3+ years of experience in deploying AI solutions
- Demonstrated experience delivering compliance, regulatory, risk, or governance technology in a large enterprise environment
- Working knowledge of major privacy and compliance frameworks (GDPR, CCPA)
- Strong track record of leading cross-functional programs with legal, privacy, and compliance stakeholders
- Proven ability to influence and communicate at S/VP levels
- Experience managing and growing engineering teams (software and quality engineers + managers) in a matrixed Fortune 100 or equivalent environment
- Experience with data governance platforms or GRC
- Familiarity with AI/ML, emerging regulatory frameworks (EU AI Act, NIST AI RMF)
- Experience supporting regulatory privacy or security certification
- Experience with ITSM tools (e.g. ServiceNow and Jira)
Benefits
- Company sponsored benefits, including medical, dental and vision insurance
- 401(k)
- Paid leave
- Tuition reimbursement
- A variety of other discounts and perks
Company Overview
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