Note: The job is a remote job and is open to candidates in USA. Concord Technologies is a leader in fax-delivery solutions, leveraging Artificial Intelligence and analytics to enhance data transfer for healthcare and financial organizations. The Program Manager will be responsible for defining, prioritizing, and executing product features, collaborating with various teams to ensure alignment and efficiency in Agile processes.
Responsibilities
- Engage with Product Managers to understand and flesh out the product initiatives they are sponsoring
- Write detailed Agile stories for the development teams including detailed requirements and acceptance criteria
- Engage with UI designers and software architects to ensure our teams understand both what and how they need to implement new features
- Ensure our teams have an adequate understanding of company and industry standards and policies and adhere to them in their deliverables
- Lead sprint planning and backlog refinement sessions with the team
- Facilitate a daily stand-up call with the team to ensure they stay on track with sprint deliverables
- Work to resolve impediments quickly to ensure our teams can maximize their productivity
- Track issues and risks and drive solutions to mitigate them
- Maintain a backlog of work and participate in report outs and feedback sessions with stakeholders
- Evaluate execution efficiencies and work with process stakeholders to drive continuous improvements
- Collaborate closely with engineering management on the execution of our programs
Skills
- Bachelor's degree in computer science, engineering, business management, or a related field
- Minimum of 5 years of experience in software engineering
- Minimum of 2 years of experience in product or program management
- Experience as an Agile Product Owner
- Experience as an Agile Scrum Master
- Strong written and verbal communication skills
- Experience working with globally dispersed teams
- Experience with managing programs that span multiple teams and stakeholders
- Experience with Cloud based solutions
- Experience with Azure DevOps
- Experience with healthcare applications
- Experience with document workflow
- Certification in Agile processes such as Certified Scrum Master or Certified Product Owner
Benefits
- 401K plan w/ 6% company match (vests immediately)
- Flex-Time off + sick time
- 10 company holidays
- Full suite of health benefits (Medical, Dental, Vision)– employee only coverage covered at 100% (no employee cost). For employees + dependents, Concord covers 60% of premiums.
- Voluntary insurance options:
- + Pet insurance
- + Employee Life and AD&D
- + Spousal Life and AD&D
- + Child Life and AD&D
- Paid Parental Leave program
- Free unlimited ORCA card (Seattle area residents)
- Employee Rewards and Recognition through NectarHR
- Unlimited access to Udemy for Business
Company Overview