Note: The job is a remote job and is open to candidates in USA. Woodward, Inc. is committed to creating a rewarding workplace and is seeking a North America Inside Sales Manager. The role involves leading sales efforts, maintaining customer relationships, and implementing standardized processes to enhance customer engagement and satisfaction.
Responsibilities
- Lead Generation & Sales Execution: Identify and qualify potential customers through research, cold calling, and other outreach efforts. Proactively identify and cultivate new sales opportunities by engaging inbound leads, qualifying prospects, and customer onboarding progress
- Maintain Customer Relationship: Build and nurture relationships with new and existing customers through communication to encourage repeat business and referrals and provide voice of customer feedback to internal stakeholders
- Process Implementation: Applies standardized sales procedures and strategies to maintain clear communication and engagement with cross-functional teams
- Customer Engagement: Manages customer interactions leveraging technology to virtually connect with existing and prospective customers, supporting sales objectives and enhance customer satisfaction
- Sales Execution: Use product and process knowledge, cross functional networks and business analytics tools to address customer inquiries or concerns, and resolve issues promptly, acting as a liaison between the customer and internal teams to devise effective solutions and ensure a win-win situation for both parties
Skills
- Experienced in utilizing customer relationship management platforms to track sales activities and client data
- Effectively maintains and advances the sales pipeline to achieve and exceed targets
- Demonstrates clear and persuasive verbal and written communication with clients and internal teams
- Analyzes sales metrics and data to inform strategic decisions and improve performance
- Efficiently prioritizes and manages time to meet sales objectives and deadlines
- Possesses in depth understanding of company products and services to effectively engage customers
- Proficient in negotiating terms and closing sales agreements successfully
- Works collaboratively with team members to coordinate efforts and reach sales goals
- Identifies and resolves customer issues using established procedures promptly
- Highly motivated to meet and surpass sales targets through strategic planning and execution
- All applicants must be U.S. Persons within the meaning of the ITAR and EAR, or eligible to obtain all required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce
Benefits
- All members included in annual cash bonus opportunity.
- 401(k) match (4.5%)
- Annual Woodward stock contribution (5%)
- Tuition reimbursement and Training/Professional Development opportunities for all members
- 12 paid holidays, including floating holidays.
- Industry leading medical, dental, and vision Insurance upon date of hire
- Vacation / Sick Time / Vacation Buy-up / Short Term Disability / Bereavement leave.
- Paid parental leave.
- Adoption Assistance
- Employee Assistance Program, including mental health benefits.
- Member Life & AD&D / Long Term Disability / Member Optional Life
- Member referral bonus
- Spouse / Child Optional Life / Optional AD&D / Healthcare and Dependent Care Flexible Spending
- Voluntary benefits, including:
- Home / Auto Insurance discounts
- Whole Life Insurance / Critical Illness Insurance / Legal Assistance / Military Leave
Company Overview