Note: The job is a remote job and is open to candidates in USA. NAPA Auto Parts is seeking a District Sales Manager for their company-owned stores. The role focuses on driving sales through the Sales Pro team, building high-performing teams, and ensuring the execution of sales strategies to achieve revenue targets.
Responsibilities
- Leads and motivates Sales Pro team to achieve and exceed sales quota of assigned accounts by leveraging NAPA Wholesale promotions, programs, and initiatives with purchases of NAPA Auto Parts and services through:
- Consistent and effective presentations to assigned accounts
- Leveraging the NAPA Auto Care Program(s)
- Major Account, Fleet and Government program sales
- All aspects of customer connectivity: NAPA PROLink, TRACS, etc
- Lead NAPA AutoTech Training Classes
- Identify IBS prospects
- Ensures HQ directed sales programs and initiatives are executed at a high level to drive growth and profitability
- Leads, motivates, and mentors Sales Pro team to implement effective sales strategies to achieve revenue targets and market share growth across all locations
- Analyzes market trends to identify opportunities for gross margin expansion and ongoing pricing maintenance. Collaborates with operation leadership in preparing business cases for investment at store level
- Track sales metrics and KPIs, preparing reports and presentations for senior management to communicate progress and identify areas for improvement
- Manage Sales Pro team prospecting of new accounts and/or fostering growth of underperformers. Ensures proper registration of all assigned accounts in RAM
- Build and maintain relationships with effective communication with store teams, customers, and executive leadership thru collaboration and influence to achieve success through others
- Evaluates sales results of region and district stores to ensure the delivery of strategic objectives within budget. Collaborates with others to produce accurate and achievable sales projections for the district
- Accountable for recruitment and selection of sales team members while ensuring appropriate support for stores in assigned territory. Key role in succession planning
- Motivates high performing sales teams to achieve sales quota thru coaching, feedback, and meaningful developmental. Conducts regular district sales meetings, encourages continual learning, and ensures completion of all company required training
- Partners with store leadership to identify and deploy strategies and tools to improve store efficiency and service levels to achieve and exceed district financial objectives and quotas
- Oversee unmanageable debt collections and ensure expenses to remain within established budgets
- Build and maintain relationships with effective communication with store teams, customers, and executive leadership thru collaboration and influence to achieve success through others
- Demonstrates sound decision-making ensuring adherence to company values and policies; requires and models high levels of professionalism of self and teams
- Ensures team maintains a safe and healthy environment for customers and employees. Complies with all applicable policies, rules, and regulations, including those relating to safety, health, labor, and employment
- Utilizes NAPA CRM Tools to monitor leads, log customer interactions and schedule sales calls
Skills
- High school diploma and 2+ years' work experience leading a sales team
- In depth understanding of and mastery of basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale, and account maintenance
- Strong knowledge of NAPA operations and systems and/or ability to learn
- Excellent results-oriented management skills, multi-tasking and time management capabilities, exceptional team leadership abilities, and a strong work ethic
- Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, the ability to apply good judgment in ambiguous situations
- Strong analytical/critical thinking skills and demonstrates adaptability by adjusting to changing business priorities
- Excellent verbal and written communication skills, coupled with the ability to synthesize detailed information into succinct and actionable recommendations
- Initiative-taking, deliverable-focused, strong work ethic, able to prioritize and resolve an array of issues simultaneously. Works with a sense of urgency
- Demonstrates high-level of ethical behavior in exercising judgement and discretion in matters of significance
- Capable of driving change transformation and strategy execution to achieve specific business results
- Collaborative mindset and ability to navigate and build trust in a complex organization
- Ability to inspire a shared vision, empower, and motivate a team and as needed, do this from afar
- Ability to work the business hours within the territory or region to address customer needs and support growth of sales
- Bachelor's degree in business, Operations, or relevant discipline
- Must be willing to relocate within the division
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