Note: The job is a remote job and is open to candidates in USA. Avalara is an AI-first company that specializes in cloud compliance solutions. They are seeking a Director of Product Management to lead a team focused on SAP integrations and tax technology, driving product strategy and ensuring successful implementation.
Responsibilities
- Lead a High-Performing Team: Manage, mentor, and grow a team of senior Product Managers and Tax Technologists, ensuring clear role accountability, alignment on goals, and frictionless collaboration
- Drive Product Strategy & Roadmaps: Oversee the strategic direction for our SAP connectors. Ensure your PMs are effectively defining roadmaps, prioritizing initiatives based on business value, and executing against the Plan of Record (POR)
- Ensure Implementation Reality: Empower your Tax Technologists to embed in customer and partner implementation workstreams, connecting product intent with real-world execution and identifying recurring patterns in complex deployments
- Drive Cross-Functional Alignment: Serve as the leadership bridge across Engineering, Technical Program Management (TPMs), partner teams, and Support. Resolve escalations and ensure decision clarity between product scope and deployment realities
- Own Business Outcomes: Define and track KPIs for the SAP integration domain. Own the accuracy of leadership reporting (SteerCo and Operational Dashboards) and present clear updates on delivery outcomes and business value
- Customer & Partner Engagement: Act as an escalation point for product-level customer issues. Partner with Strategic Partner Managers (SPMs) to align Avalara roadmaps with SAP’s ecosystem roadmaps
- Foster Continuous Improvement: Ensure insights gathered from the field by TTs are explicitly incorporated into the product prioritization discussions led by PMs, preventing rework and driving higher product quality
Skills
- 15+ years of experience in enterprise SaaS product management, tax technology, or software integrations, with at least 10+ years in a people leadership role managing senior individual contributors
- Strong understanding of ERP ecosystems, specifically SAP, S4Hana (Public & Private), ECC, BTP, and the complexities of enterprise software deployments and integrations
- Demonstrated success in owning product strategy, roadmap delivery, and driving measurable business impact (KPIs, revenue, adoption)
- Experience defining clear roles, decision-making frameworks (e.g., RACI), and operating cadences for multidisciplinary teams
- A track record of bridging the gap between high-level product strategy and the reality of complex, on-the-ground customer implementations
- Strong storytelling and stakeholder management skills; able to align executive leadership, engineering, and external partners
- Bachelor's degree in a related field (Business, Computer Science, Finance, etc.)
- Experience using AI and AI-related technologies
- Advanced degrees are a plus
Benefits
- Paid time off
- Paid parental leave
- Many Avalara employees are eligible for bonuses
- Private medical, life, and disability insurance
- Inclusive culture and diversity
- 8 employee-run resource groups, each with senior leadership and exec sponsorship
Company Overview
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