Note: The job is a remote job and is open to candidates in USA. Carollo Engineers is a leading engineering firm dedicated exclusively to water, specializing in the planning, design, and construction of water-related facilities. The Client Service Manager will develop relationships with clients, oversee engineering projects, and ensure adherence to budget and quality standards while mentoring internal staff.
Responsibilities
- Develops significant relationships with new and existing clients and has responsibility for client maintenance
- Plans, schedules, and conducts engineering work on projects, for multiple clients, of medium to large sizes of moderately complex nature
- Initiates and maintains extensive contacts with key engineers and officials of other organizations and companies
- Has full technical responsibility for interpreting, organizing, executing, and coordinating assignments
- Determines program objectives and requirements and organize programs and projects
- Involved in exploration of subject area, definition of scope and selection of problems for investigation, and development of novel concepts and approaches
- Responsible for budget, schedule, contractual obligations and quality standards
- Directs several subordinate supervisors or team leaders
- Responsible for training and mentoring internal staff
- Plans and develops projects concerned with unique or controversial problems that have an important effect on major organization programs
- Develops standards and guides for diverse engineering activities
- Responsible for acting independently and making authoritative decisions on technical matters
- Participates on team that prepares proposals, conducts interviews, and negotiates contracts with clients
- Supports firm's relationships with client management personnel
- Responsible for identifying and directs sub consultants performing services on projects
- Active in professional associations, including presentation of technical papers, member of technical committee, officer of local or national organization
- Minimal travel is required
Skills
- Consulting experience in delivering mission critical projects
- Bachelor's degree in Civil, Environmental, or Chemical Engineering
- Registration as a Professional Engineer
- Greater than 15 years professional experience (exclusive of any advanced degree)
- Experience delivering water and wastewater treatment, wastewater collection systems, water transmission/distribution, pipeline rehabilitation, and/or pump station projects
- Ability to deliver high quality services within budget and schedule constraints
- Ability to evaluate progress of staff and results obtained, and recommend major changes to achieve overall objectives
- Ability to communicate effectively with multiple clients and project teams
- Master's degree in Civil, Environmental, or Chemical Engineering
- Design and construction phase experience
Benefits
- Paid time off and holidays
- Comprehensive health insurance coverage
- Pre-tax savings account options for healthcare, dependent care and commuter expenses
- Disability insurance and life insurance options for you and your dependents
- Free Caregiver Support
- Travel Assistance
- Counseling services
- Discount programs
- Lifestyle Reimbursement Account
- 401(k) company contribution matching
- Tuition reimbursement
- Discretionary bonuses
- Career advancement bonuses
- Professional registration bonuses
- Employee referral bonuses
- Compensatory time for exempt employees
- Flexible work arrangements may also be available. Eligibility for benefits varies based on employment status.
Company Overview