Note: The job is a remote job and is open to candidates in USA. First Citizens Wealth is a banking institution seeking a Business Analyst III specializing in Unclaimed Property and Escheatment. The role is responsible for leading enterprise-wide compliance and reporting for unclaimed property across diverse product lines, ensuring adherence to regulatory requirements while managing risks and operational complexities.
Responsibilities
- Lead end-to-end unclaimed property compliance across all lines of business (LOBs), including Retail Banking, Commercial Banking, Wealth Management, and Treasury Services
- Interpret and implement complex, multi-jurisdictional escheatment laws across all 50 states and applicable territories
- Maintain enterprise compliance framework, including policies, standards, and internal controls aligned with regulatory expectations
- Oversee governance processes, including risk assessments, issue management, and regulatory change management
- Manage high-volume, multi-system data aggregation from core banking platforms, loan and payment systems, and general ledger system
- Ensure accurate classification and reporting of various asset types, including:
- Deposit accounts (DDA, savings, CDs)
- Official checks and cashier’s checks
- Loan overpayments and general ledger balances
- Wealth and investment accounts
- Safe deposit box contents
- Perform advanced reconciliations across enterprise ledgers, sub-systems, and data sources
- Leverage data analytics tools (SQL, Power BI, etc.) to identify trends, risks, and reporting gaps
- Serve as primary liaison for state unclaimed property audits, third-party contract auditors, and regulatory examinations
- Support enterprise audit functions (Internal Audit, SOX, Compliance Testing)
- Lead Voluntary Disclosure Agreements (VDAs) and risk mitigation initiatives across multiple jurisdictions
- Identify exposure areas and implement remediation plans to reduce penalties and interest assessments
- Oversee enterprise due diligence programs ensuring compliance with statutory requirements and consumer protection standards
- Partner with Customer Operations and Digital teams to enhance outreach strategies and improve owner reunification rates
- Ensure consistent application of customer treatment standards across all banking channels
- Drive strategic initiatives to modernize unclaimed property processes, including automation, system integration, and workflow digitization
- Partner with Technology, Data Governance, and Transformation teams on enterprise initiatives
- Lead development of scalable solutions to manage growing data complexity and regulatory demands
- Standardize processes across LOBs to improve consistency and control effectiveness
- Act as an advisor to senior stakeholders in Compliance, Legal, Finance, Risk, Technology and Operations
- Lead working groups related to unclaimed property compliance
- Mentor junior analysts and influence without direct authority in a matrixed environment
- Provide training and thought leadership on regulatory requirements and risk implications
Skills
- Bachelor's Degree and 4 years of experience in Analytics, or Modeling, or Reporting OR High School Diploma or GED and 8 years of experience in Analytics, or Modeling, or Reporting
- Deep knowledge of multi-state unclaimed property laws and their application to complex financial products
- Experience operating within a large, regulated financial institution
- Advanced technical skills in Excel and experience with large datasets and multiple systems
- Requires strong organizational discipline and ability to manage enterprise complexity
- Experience with enterprise data tools (SQL, Alteryx, Tableau, Power BI)
- Familiarity with core banking and enterprise platforms (FIS, Fiserv, Oracle, DXC)
- Experience managing multi-state audits, VDAs, or regulatory exams at scale
- Enterprise mindset with ability to operate across multiple business lines
- Strong regulatory interpretation skills and risk-based decision making
- Advanced data analysis capabilities and systems thinking
- Influence and stakeholder management in a matrixed organization
- Project and program management expertise (multiple deadlines, jurisdictions, stakeholders)
- Attention to detail with strategic perspective
Benefits
- Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.
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