Note: The job is a remote job and is open to candidates in USA. VySystems is seeking a skilled Node.js Developer to design, develop, test, and support serverless applications for an AWS-based contact center platform. The role focuses on developing AWS Lambda functions that integrate with Amazon Connect and other services to enhance customer interactions.
Responsibilities
- Design, develop, and maintain Node.js applications running on AWS Lambda
- Build and enhance IVR and self-service workflows using Amazon Connect and Amazon Lex
- Develop integrations between contact center platforms and enterprise applications, databases, CRM systems, and third-party APIs
- Create reusable Lambda services to support authentication, routing, customer identification, case management, and self-service transactions
- Develop RESTful APIs and event-driven architectures using AWS services
- Implement secure coding practices, including encryption, authentication, authorization, and data protection controls
- Participate in CI/CD pipeline development and deployment automation using GitHub and AWS DevOps services
- Troubleshoot production issues and optimize application performance, scalability, and reliability
- Collaborate with solution architects, contact center engineers, QA teams, and business stakeholders throughout the software development lifecycle
- Develop automated unit, integration, and regression tests for serverless applications
- Create technical documentation, deployment procedures, and operational runbooks
Skills
- Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience
- 3+ years of Node.js development experience
- 2+ years of hands-on AWS development experience
- Experience developing and deploying AWS Lambda functions
- Experience with Amazon Connect and/or Amazon Lex
- Strong knowledge of REST APIs, JSON, and microservices architectures
- Experience with AWS services such as API Gateway, DynamoDB, S3, CloudWatch, IAM, SNS, SQS, and EventBridge
- Experience using Git and GitHub for source control and CI/CD pipelines
- Strong debugging, troubleshooting, and performance optimization skills
- Understanding of secure software development practices and cloud security principles
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