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About careerzynith – Pioneering Vision‑Preserving Care
At careerzynith, we are on a mission to dramatically reduce preventable blindness caused by chronic eye diseases such as glaucoma, diabetic retinopathy, and age‑related macular degeneration. These conditions are projected to double in prevalence between 2020 and 2050, creating a looming public‑health crisis and driving healthcare costs beyond $99 billion annually in the United States. By leveraging data‑driven virtual care, intelligent patient engagement, and a network of over 1,400 eye‑care specialists across 34 states, careerzynith empowers patients to stay on top of their eye health, adhere to treatment plans, and overcome barriers such as insurance challenges, transportation, and financial assistance.
Our platform combines clinical data with behavioral and psychosocial insights to deliver personalized, multichannel outreach. Certified ophthalmic care coaches guide patients through every step of their care journey, ensuring that vision‑threatening diseases are managed proactively rather than reactively. If you are passionate about making a tangible impact on people’s lives and want to be part of a fast‑growing, remote‑first organization, careerzynith could be your next great career move.
Position Overview – Billing Data Entry Specialist (Remote)
The Billing Data Entry Specialist is a critical member of the Support Services team. You will work closely with internal stakeholders and external partners to ensure that billing‑related data is entered accurately, eligibility questions are resolved promptly, and reporting metrics support careerzynith’s revenue goals. This full‑time, non‑exempt role offers a competitive hourly rate of $19‑$21, a flexible Monday‑to‑Friday schedule, and the freedom to work from any HIPAA‑compliant home office.
Key Responsibilities
- Encounter Management: Accurately complete and document patient encounters across multiple Electronic Health Record (EHR) systems, ensuring that every interaction is captured for billing and clinical reporting.
- Optometrist Referral Processing: Enter optometrist referrals from the EHR into Salesforce, verify benefits, and coordinate with the Enrollment Manager to streamline the referral workflow.
- Out‑of‑Pocket (OOP) Cost Ticket Resolution: Respond to tickets generated by the Customer Care team, providing clear explanations of patient cost responsibilities and facilitating resolution.
- Eligibility Queries: Field eligibility questions from the Enrollment Team, using EHR data to confirm coverage, benefits, and patient eligibility status.
- Data Quality Assurance: Perform routine audits of entered data, flag inconsistencies, and collaborate with the Quality Assurance team to maintain a 99%+ accuracy rate.
- Reporting & Analytics Support: Generate and distribute regular reports on billing metrics, referral volumes, and eligibility turnaround times to help leadership track performance against targets.
- Collaboration & Communication: Partner with care coaches, enrollment specialists, and IT support to resolve data discrepancies, improve processes, and enhance the overall patient experience.
Essential Qualifications
- High School Diploma or GED (required).
- Minimum of 1 year of administrative, data‑entry, or related experience in a healthcare or billing environment.
- Proficiency with Microsoft Office or Google Workspace, especially Excel or Google Sheets (advanced formulas a plus).
- Typing speed of 30‑40 words per minute with a strong focus on accuracy.
- Demonstrated ability to maintain confidentiality of protected health information (PHI) in compliance with HIPAA regulations.
- Self‑starter mindset: capable of working independently, managing priorities, and meeting deadlines without direct supervision.
- Excellent written and verbal communication skills, suitable for remote collaboration and virtual meetings.
Preferred Qualifications & Skills
- Familiarity with EHR platforms such as NexTech, Athena, or similar systems.
- Experience entering clinical data and navigating patient charts.
- Working knowledge of Salesforce or other CRM tools for referral management.
- Understanding of full‑cycle medical billing, coding (ICD‑10, CPT), and reimbursement processes.
- Previous exposure to virtual care or tele‑health environments.
- Experience in a remote work setting, including a dedicated HIPAA‑compliant workspace and reliable high‑speed internet (minimum 50 Mbps download / 10 Mbps upload).
Core Competencies for Success
- Resourcefulness: Ability to troubleshoot data issues, locate missing information, and propose process improvements.
- Detail‑Oriented: Meticulous attention to data entry accuracy, ensuring that every field is completed correctly.
- Time Management: Prioritize multiple tasks, meet daily quotas, and adapt to shifting priorities without sacrificing quality.
- Team Collaboration: Work seamlessly with cross‑functional teams, sharing insights and supporting collective goals.
- Adaptability: Thrive in a repetitive yet evolving environment, embracing new tools and workflow changes.
Compensation, Benefits & Perks
careerzynith values the well‑being of its employees and offers a comprehensive benefits package that grows with the company. While exact figures may vary, you can expect:
- Competitive hourly wage ($19‑$21) with regular performance reviews.
- Medical, dental, and vision insurance for full‑time employees.
- Flexible spending accounts (FSA) and health savings accounts (HSA) options.
- 401(k) retirement plan with company matching contributions.
- Paid time off (PTO), eight paid holidays, and discretionary time off (DTO) to support work‑life balance.
- Parental leave, life insurance, and short‑term disability coverage.
- Employee wellness program, including virtual fitness classes, mental‑health resources, and wellness challenges.
- Referral bonuses for recommending qualified talent.
- Opportunities for professional development, certifications, and tuition reimbursement.
Work Environment & Culture at careerzynith
careerzynith embraces a remote‑first philosophy. Our team members operate from home offices that meet HIPAA standards, ensuring patient data remains secure. We provide guidance on setting up an ergonomic workspace, and we expect a minimum internet speed to guarantee smooth virtual interactions.
Our culture is built on four pillars:
- Collaboration: Regular virtual stand‑ups, cross‑team brainstorming sessions, and open‑door (virtual) communication channels keep everyone aligned.
- Inclusivity: A diverse workforce where every voice is heard, respected, and celebrated. We actively recruit talent from varied backgrounds and support employee resource groups.
- Fun & Engagement: Weekly wellness chats, virtual coffee breaks, and themed celebrations (e.g., “Vision Awareness Week”) foster camaraderie.
- Recognition: Performance incentives, peer‑to‑peer shout‑outs, and clear career pathways encourage growth and retention.
Because we operate remotely, we place a premium on trust and accountability. You will have the autonomy to shape your day, while also receiving the support and mentorship needed to excel.
Career Growth & Learning Opportunities
careerzynith invests in its people. As a Billing Data Entry Specialist, you will have access to:
- Structured onboarding and ongoing training on EHR systems, billing cycles, and compliance.
- Mentorship from senior billing analysts and revenue‑cycle managers.
- Pathways to advance into roles such as Billing Analyst, Revenue Cycle Specialist, or Operations Team Lead.
- Cross‑functional exposure to clinical care coaching, patient engagement, and data analytics, broadening your skill set.
- Funding for industry certifications (e.g., Certified Professional Biller, Certified Coding Specialist).
Application Process & Next Steps
If you are ready to contribute to a purpose‑driven organization that is reshaping eye‑care delivery, we encourage you to apply today. After submitting your resume, you will receive a brief Culture Index assessment—an essential step in our hiring process. This assessment helps us understand how your work style aligns with careerzynith’s collaborative environment.
We are an equal‑opportunity employer. careerzynith celebrates diversity and is committed to creating an inclusive workplace for all employees, regardless of race, color, religion, gender, sexual orientation, disability, veteran status, or any other protected characteristic. If you require an accommodation due to a disability, please contact us at [email protected].
Ready to make a difference? Click the link below to start your application.
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