Join the Change Healthcare Team as a Workforce Administrator and Make a Difference in Healthcare Technology
Change Healthcare is a leading healthcare technology company dedicated to inspiring a better healthcare system. We develop innovative solutions for patients, hospitals, and insurance companies to enhance clinical decision-making, simplify financial processes, and enable better patient experiences. Our mission is to improve lives and support healthier communities. We are now seeking a highly skilled and detail-oriented Workforce Administrator to join our team remotely from Alpharetta, GA.
About the Role
As a Workforce Administrator at Change Healthcare, you will play a vital role in providing exceptional customer service to employees, business units, and management. Your primary responsibilities will include ensuring employees have access to accurate and timely data, systems, and information to enable self-service. You will also be responsible for resolving HR requests within predefined time frames and maintaining the integrity of our Human Resources HCM System.
Key Responsibilities:
- Process HR transactions, answer questions, resolve problems, and provide support and services to employees, managers, and HR professionals.
- Update and maintain the Human Resources HCM System by entering employee personal data, change-of-status, termination of employment, etc., ensuring data accuracy.
- Ensure compliance with regulatory governance by generating background checks and adjudications, verifying and completing Form I-9 documentation and E-Verify for New Hires, Administer Wage & Theft Act, Sanction Check Program, and State Hire/Termination Letter requirements.
- Provide vendor support for escalated unemployment claims.
- Handle employment verifications and requests for credentialing.
- Facilitate workforce planning and capacity management initiatives.
- Update and maintain HR Operations procedures & forms.
- Continuously review and improve processes to achieve best practices by maximizing efficiencies.
- Compile, review, and submit various employee and contingent worker data reports as needed.
- Perform other duties as required.
Requirements and Qualifications
Essential Qualifications:
- Bachelor's degree or equivalent.
- 2+ years of experience in Human Resources.
- Demonstrated proficiency in MS Office tools, including Word and Excel (Pivot Tables, VLOOKUPs).
- Experience processing large batches of data and high-level report processing.
Preferred Qualifications:
- Experience with Human Resource systems (i.e., Workday).
- Experience using Sterling background check system.
- Professional and customer-focused approach dealing with confidential matters and information.
- Effective communication at all levels within the organization.
- Ability to work independently as well as within a team.
- Ability to demonstrate and combine a methodical and organized approach to work situations with a high level of attention to detail.
- Ability to manage multiple priorities and projects in a fast-paced environment.
- Customer Service oriented and great phone presence.
What We Offer
At Change Healthcare, we are committed to creating a work environment that is engaging, challenging, and rewarding. Our employees enjoy:
Unique Benefits:
- Flexible work environments.
- Ready, Set, Grow Career Development Center & access to Change Healthcare University for continuous professional learning & development with more than 5,000 training assets.
- Volunteer days, employee giving and matching gifts programs, community awards, and dollars for doers, community partnerships.
- Employee wellbeing programs and generous health plans.
- Educational assistance programs.
- US 401(k) or Group RRSP (Canada) savings plans with matching employer contributions.
- Paid time off policies and location-specific benefits.
Diversity and Inclusion
At Change Healthcare, we celebrate diversity and inclusivity, respect each other, and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships. Our Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace.
COVID Vaccination Requirements
We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and, when job-related and consistent with business necessity, we may require periodic testing for certain roles. Some roles require full COVID-19 vaccination as an essential job function.
Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.
How to Apply
If you are a motivated and detail-oriented professional looking to make a difference in healthcare technology, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role.
Apply now and join our team as a Workforce Administrator!
Apply Now