Explore your journey at BCD and challenge the status quo!
VIP Travel Agent (Remote)
Full time, United States
In this role, you will perform high-touch service excellence to key client travelers and be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.).
You will be the primary point of contact for executive-level travelers and provide active travel consultation, including providing travel details and up-selling related products.
As a VIP Travel Agent, you will
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Have a strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Excellent knowledge and application of travel supplier rules
Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported
About you
Experience in VIP travel
Working knowledge of the travel industry, policies, procedures, and processes
Strong skills in GDS Systems (Amadeus or Sabre)
Strong verbal and written communication skills in English
Candidate must be flexible to work evenings, weekends, and some holidays.
At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of VIP Travel Consultant is between $50,000 and $65,000. The actual pay depends on your skills, qualifications, experience and geographical location.
Interested?
We encourage you to apply and continue to grow in your career. Remember that your knowledge of BCD Travel and passion for our company can be as important as the listed requirements. Create your profile and upload your resume/cover letter via our website. Feel free to reach out to Andrea Ortega, with any questions via [email protected]. Note: send your application via the website only and inform your manager before you apply for the role.
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We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected].