American Express is a company with a rich history of innovation and commitment to its customers. They are seeking a Tele Sales Consultant to join their outbound sales team, focusing on acquiring new commercial customers through phone-based selling and consultative selling skills.
Responsibilities
- Make outbound calls to contact business owners with annual company revenues of $500k to $10M, using target lists provided by American Express
- Engage in phone consultations with business owners and decision makers, learn about their needs, and recommend the right American Express Business products
- Maintain high levels of product and service knowledge, clearly communicate appropriate product features and benefits and other elements of American Express Small Business products
- Effectively lead pipeline of prospective customers
- Continuously seek to improve key selling skills, including building rapport, understanding customer needs, handling objections, and closing sales
- Adhere to Blue Box Values, GCS Sales Practices and Standard Operating Procedure, American Express Leadership Behaviors
- Champion of and for compliance within US SME and GCS
Skills
- Inside Sales experience conducting outbound sales calls
- Experience in a cold-calling environment a plus
- Consistent record of growing and maintaining business relationships
- Experience in a highly regulated industry
- Financial and business acumen
- Knowledge of the various sales cycles and stages
- Navigating through multiple digital platforms and web-based tools
- Active listening skills and a consultative approach to client conversations
- Strong phone skills with the ability to adapt a message to multiple audiences at various levels
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Company Overview
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