Formlabs is a company dedicated to revolutionizing the creation process through innovative 3D printing technology. They are seeking a Technical Sales Representative to join their Direct Sales team, focusing on understanding customer needs and providing solutions to enhance product usage and satisfaction.
Responsibilities
- Understand customer demand to effectively consult & sell cutting-edge additive manufacturing technology using a solution-oriented approach
- Identify sales leads and follow up on inbound sales inquiries by phone and email
- Ensure an amazing customer experience while assessing up-sell and cross-sell potential, with the goal of increasing product usage and satisfaction
- Coordinate regular touch points with customers to better understand their needs and align results to sales growth
- Represent Formlabs at trade shows and onsite customer events
- Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results
- Become a knowledgeable champion of Formlabs technology through hands-on training & experience with our products
Skills
- Bachelor's degree or equivalent in a STEM-related field
- 0-5 years full-time work experience
- Naturally curious and passionate about a wide variety of topics, especially technology
- A relationship builder who is customer focused and results-oriented
- Able to work independently but enjoy and thrive in a team environment
- Able to effectively communicate with customers via phone, video & email
- Have the ability to handle rejection, learn, and adapt
Benefits
- Comprehensive healthcare coverage (Medical, Dental, Vision)
- Tenure-based paid Sabbatical Leave (up to 6 weeks)
- Flexible Out of Office Plan – Take time when you need it
- Healthy on-site lunches, snacks, beverages, & treats
- Many opt-in culture events across our diverse community
- Unlimited 3D prints
Company Overview
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