SAP is a global leader in business application software, helping over 400,000 customers work better together. The Sales Development Specialist role focuses on identifying and creating new sales opportunities for Account Executives, requiring strong communication skills and the ability to build relationships.
Responsibilities
- The Sales Development Specialist is responsible for identifying and creating new qualified opportunities for their Account Executives
- This includes qualification of all inbound and outbound leads via the phone, web, email, corporate events, and direct mail campaigns
- SDRs who establish high performance and are strong representations of the SAP Concur Core Values will have potential for new challenges and career advancement within the SAP Concur organization
- You will report to a Sales Development Manager who values in-the-moment coaching, weekly one on one, as well as autonomy to allow you to run your business the way it works for you
- You own your territory as if you were running your own business
- You’re driven to build knowledge of SAP Concur’s product offerings, competitors, and the outcomes our customers seek from our solutions
- You will confidently overcome objections and face the challenges that come with prospecting and calling head-on
- You will effectively communicate Concur’s value propositions to key decision makers
- You will build and maintain strong relationships with sales and marketing teams through clear, confident communication
- You will work professionally and effectively to build strong cross-functional partnerships
- You will achieve and exceed weekly and monthly metrics (appointments, qualified leads, new contacts, conversations of value, etc.)
- You will be responsible for both inbound and outbound motions, actively engaging with leads through various channels such as phone, Drift chat, web, email, corporate events, and direct mail campaigns
- You will leverage digital assets and employ a multi-channel approach to maximize effectiveness by leveraging advanced tools like Iris, Outreach/ReviO, Consensus, Demandbase, ConnectAndSell, LinkedIn Sales Navigator and Drift to engage prospects across multiple channels simultaneously
- This strategic approach allows SDRs to reach prospects where they are most active, personalize their outreach efforts, and maintain consistent communication throughout the sales cycle
- You will be given opportunities to participate in development programs such as leadership development and sales readiness programs
- You will have frequent opportunities to be recognized and celebrated by your peers and leaders through awards, shout-outs, and daily performance stack rankings
Skills
- You have 1-3 years of professional experience, or you have a post-secondary degree or certification
- You embody our mission statement: You have grit. You seek out professional growth. You stay curious. You are trustworthy. You are a team player. You value our customers' time. You find value in diversity and inclusion
- You are resilient
- You show passion for what you do and demonstrate a relentless commitment to win
- You demonstrate empathy for our customers' struggles and challenges because they are our top priority
- You are confident and clear when you communicate with your friends, peers, and customers. You are a curious person and get excited about your own growth and development
- You are invested in both teamwork and comradery. You have a competitive spirit and can always find ways to keep your peers motivated
- Candidates must reside near an SAP Canada office location
- Functional proficiency in English is required for positions based in Quebec
Benefits
- Generous medical, dental, and vision coverage for full-time employees and their dependents, which includes your pets.
- Paid time off, personal time, and sick leave.
- Industry-leading 401k retirement plans, and employees can participate in OWN SAP, which gives you the opportunity to own part of a Fortune 20 company.
- Recognizes our individuals and teams through floor-wide communications and regular celebrations.
- Opportunities to be involved in friendly competitions, team building events, and department-wide tournaments.
- Supporting and promoting employee resource groups. To name a few: BlackEmployeeNetwork@SAP, GlobalPride@SAP, Women@SAP, Latinos@SAP, Veterans@SAP and many more.
- Employee referral bonus program.
Company Overview
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