Ria Money Transfer is a business segment of Euronet Worldwide, Inc. that provides innovative financial services including global money transfers and currency exchange. The Sales Associate role involves interacting with customers to process transactions, assist with inquiries, and ensure accurate information handling while maintaining a high standard of customer service.
Responsibilities
- Interact with customers face-to-face to process all of Ria's products, including money transfers, money orders, and buying/selling foreign currency
- Accurately verify or enter customer information into our systems
- Assist customers courteously with inquiries such as questions about our services, service cancellations, or other Ria locations
- Recognize and resolve problems, issues, or complaints during queries, or escalate them to the management team as needed
- Stay up to date with Ria's products, services, and policies
- Balance your cash register and prepare cash for bank deposit
- Prepare daily transaction records
- Perform other duties as assigned by colleagues and superiors
Skills
- Ability to speak English & Spanish
- Flexibility to work various schedules, including weekends
- Basic computer skills, with the ability to use MS Word and Excel
- Strong customer service skills
- A valid work permit is required
- Cash handling experience is highly preferred
Benefits
- Medical, Dental & Vision Insurance
- 401K Plan with match
- Employee Stock Purchase Plan
- Paid Vacation / Sick Leave
- Hybrid Work Schedule
- Tuition Assistance
- Growth Opportunities
- Corporate gatherings, team bonding events, and much more!
Company Overview
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