Note: The job is a remote job and is open to candidates in USA. PCMI is a fast-growing global SaaS company and a market leader in extended warranty, F&I, and service contract administration. The VP of Product Management – Core Product is a senior leader responsible for the strategy, planning, execution, and outcomes of the company’s Core Product domain, leading a product management organization to drive revenue growth and customer value.
Responsibilities
- Owns product strategy, roadmap, and investment priorities for the Core Product domain
- Leads and scales a product management organization, not just individual contributors
- Accountable for customer impact and business outcomes of Core Product initiatives
- Serves as a strategic partner to Engineering, Architecture, Sales, Marketing, and Operations
- Acts as the primary executive voice of the customer for the Core Product
- Build, lead, and develop a high‑performing product management organization aligned to company objectives
- Establish clear roles, responsibilities, and career paths for product leaders and managers
- Set expectations for strong product discovery, customer validation, and outcome‑based delivery
- Implement and evolve product operating rhythms to support planning, delivery, and measurement
- Ensure continuous customer engagement to validate strategy and execution
- Partner with Product Managers, Sales and Customer Success to test assumptions, pricing, packaging, and willingness‑to‑pay
- Use qualitative and quantitative insights to refine strategy and roadmap
- Partner cross‑functionally to ensure go‑to‑market readiness and adoption
- Own the product side of launch planning, enablement, and success measurement
- Ensure product value is realized by customers and reflected in business result
- Recruits, hires, and develops product leaders and individual contributors
- Sets performance expectations tied to outcomes, not activity
- Coaches leaders to scale impact across teams and initiatives
Skills
- Bachelor's degree in Business Administration or related field or equivalent work experience
- 7–10+ years in product leadership roles within SaaS or platform‑based businesses
- Demonstrated experience owning product strategy and outcomes, not just delivery
- Proven ability to lead through complex, cross‑functional environments
- Must be able to travel to Chicago, IL office and clients, up to 25%
- Domain expertise in automotive, warranty, or aftermarket services strongly preferred
- Experience with industry methodology like Scaled Agile Framework or Pragmatic marketing, preferred
- Knowledge of Atlassian products Jira and Confluence
Benefits
- Comprehensive Benefit Package
- Health, Dental & Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Short & Long Term Disability Insurance
- Company-paid Life Insurance
- Voluntary Life Insurance
- Voluntary Accident Insurance
- Employee Assistance Program
- 401k with generous Company Match
- Commuter Benefits
- Paid Time Off accrued per pay period
- 10 Paid Holidays
- Paid Parental Leave
- Annual Bonus Program
- Professional Development Opportunities
- Employee Events
- Wellness Programs
- Employee Discount Programs
Company Overview