Note: The job is a remote job and is open to candidates in USA. Improv is committed to transforming the Human Capital Management and Workforce Management industry. They are seeking a UKG PRO WFM Solution Consultant with expertise in Healthcare Advanced Scheduling to participate in the full lifecycle of UKG product implementation and ensure effective solutions that meet client needs.
Responsibilities
- Participate in the full lifecycle of UKG product implementation from discovery through design, build, test, and user adoption
- Discover and analyze client business requirements, business processes and business needs
- Create usable documentation, including audit findings, business requirements, and product design documents
- Translate findings and product design documentation into properly configured applications (Timekeeping, Scheduler, etc.)
- Actively participate, and as needed, lead testing and quality assurance activities for the projects
- Assist with change management and user acceptance testing
- Work closely with Project Managers, communicating and understanding the goals required to complete the required tasks on time and within budget
- Maintain the internal project management system up to date with all time worked, task status, and related documentation
- Maintain current in-depth technical, functional, and operational knowledge of UKG PRO WFM (Dimensions)
- Experience with UKG Workforce Central and understanding of Workforce Central vs. PRO WFM differences is helpful but not required
- Experience with UKG Pro and understanding of joint implementations is helpful but not required
- Experience with implementing scheduling workforce management in healthcare industry
Skills
- Minimum 5 years UKG experience with completing full implementations of UKG Workforce Central/Dimensions and/or at least 3 UKG PRO WFM projects live as lead consultant for Advanced Scheduling
- End-to-end experience with the following Dimensions modules: Timekeeping, Advanced Scheduling
- Ability to assist with Business Structure Workshops in relation to Scheduling
- Ability to consult and provide best practice recommendations based on healthcare industry standards for scheduling and timekeeping
- Completed UKG PRO WFM Advanced Scheduling Partner/Employee training
- Exemplary customer service skills with demonstrated ability to effectively develop and maintain client relationships
- Excellent oral and written communication skills
- Bachelor's Degree or equivalent in Computer Science or related field (or equivalent experience)
- Applicants must have authorization to work in the United States without current or future visa sponsorship
- UKG PRO WFM Advanced Scheduling certification
- Proven track record of healthcare consulting
- Understanding of UKG Navigator, Paragon, and Launch methodology/tools
Benefits
- Access to medical, dental, and vision insurance through Cigna, with the majority of the employee cost covered by the employer
- Employer funding to HSA accounts and FSA access
- Access to a 401(k) through Vanguard with a guaranteed employer contribution
- Flexible vacation policy that allows you to manage your schedule and rest and recharge when you need to
- Ten (10) holidays with flexibility based on what is important for you and those you love
- Family-friendly benefits, extended parental leave for when you need to spend critical time with new family members, employer-paid short-term and long-term disability, employer-paid life insurance, and access to additional life insurance, hospital coverage, accidental coverage, discounted mental health support, and more
- Support on individual development through certifications, continued learning, conferences, and more
Company Overview