Note: The job is a remote job and is open to candidates in USA. Tetra Tech, through its subsidiary Segue Technologies, is seeking a Training Specialist and Content Developer to produce training and adoption materials for a U.S. Air Force enterprise system rollout. The role involves developing training content, collaborating with teams, and conducting training sessions to support a large aircrew community.
Responsibilities
- Write and produce training aids, guides, quick reference cards, and system help content for a large enterprise end-user population
- Develop role-specific training materials aligned to defined user personas across the aircrew community
- Maintain and update training content in sync with sprint releases and feature changes
- Collaborate with the Lead Trainer, product team, and functional SMEs to validate the accuracy of content
- Support in-application UX copy review where applicable (tooltips, error messages, field labels)
- Perform in person and/or virtual training to aircrew across various DoD bases and MAJCOMS
Skills
- Bachelor's Degree or equivalent and 5+ years of related experience
- 5+ years of aircrew technical writing or instructional content development experience
- Demonstrated ability to translate complex system functionality into plain-language user documentation
- Experience producing training materials for enterprise software rollouts
- Strong written communication skills; ability to work from product demos, user stories, and SME input without a complete specification
- Must hold or be able to pass a Federal Background investigation to obtain a T1 (also known as Public Trust or NACI)
- UX design professional certification(s)
- Experience using aircrew LMS systems like PEX, GTIMS, and/or Puckboard
- Experience with Salesforce or similar enterprise platform rollouts
- Active DoD Secret Clearance (ability to obtain)
Benefits
- Competitive Annual Salaries
- Rewards and Recognition Program
- Employee Stock Purchase Plan
- Time Off with Pay (MyFlex Time) that Increases with Seniority
- Life and Disability Insurance
- 401K Retirement Plan with Employer Contribution
- Dental, Vision, and Health Insurance
- Flexible Spending Account
- Tuition and Training Reimbursement
Company Overview