Note: The job is a remote job and is open to candidates in USA. UNFI is North America’s premier grocery wholesaler, delivering a wide variety of products to community grocers and retail chains. The Technology Operations Engineer II is responsible for managing production control and enterprise scheduling, ensuring the efficient delivery of digital distribution services and job schedule automation.
Responsibilities
- Assembly and staging of Production Control maintained components: Jobs, Scheduling Procs, control cards, etc
- Promotion and Deployment of all component packages, including programs, related panels, jobs, etc., covering all phases from initial addition of new components, maintenance of UAT levels, through the removal of retired components
- Maintain assignments in the PILOT environments (online, batch and project), including post-deployment activities
- Resolve issues with packaging, including component location and availability, user issues, and movement failures
- Maintain component Libraries and related support jobs Job Automation
- Maintenance of Jobs, Scheduling Procs, control cards, etc
- Setup and maintenance of data transfer jobs
- Identification & Implementation of standard scheduling solutions
- Implementation of application-specified scheduling solutions
- Technical Design of complex scheduling solutions
- Troubleshooting complex scheduling issues
- Review and determine optimization of existing automation components
- Monitor defined components for adherence to appropriate standards
- Third-Party Software Product Support
- Product Maintenance tasks (upgrades (installing, testing and implementing), patches/fixes, troubleshooting, and environmental maintenance)
- Product Administration tasks (Security setup, Cross-platform Agent maintenance, parameter updates including topology and external tracking, package type definitions, etc.)
- Secondary User Support and Training (primary training via user peers); initial training for newly acquired tools or major changes due to upgrade; assistance regarding tool usage
- Performs other duties as assigned
- Participate in on-call rotation when appropriate
Skills
- Bachelor's Degree in Computer Science or related discipline or a combination of relevant IT experience and education
- 3-6 years' relevant IT experience
- 3-6 years' experience in Enterprise Scheduling systems such as CA-7, CA Workload Automation ESP, JAMS, JAMS for VMS, IBM Workload Automation / IWA, Control-M, Stonebranch, Redwood, cloud based scheduling or similar
- 3-6 years' experience in change control / version control systems such as CCS, CA Endevor, Panvalet, Git or similar
- 3-6 years' experience in Operating system support such as z/OS, IBMi, VMS, Windows, Linux or cloud based systems
- Ability to use judgment and understanding of the primary tools to produce desired and successful implementations
- Ability to participate in project management
- Ability to adapt and collaborate across teams
- Problem solving skills
- Root Cause Analytic skills
- Ability to think broadly and provide thought leadership
- Ability to manage work effectively and break down own tasks
- Knowledge in change control systems and operating systems
- Good judgment is required for this position as there may be times when direct supervision may not be immediately available
Benefits
- Competitive 401k
- Flexible PTO
- Health benefits – first of the month following 30 days of employment
- Mentorship program/developmental opportunities
- Paid Time Off
- Sick Time
- Paid holidays and parental leave
- 401K Program
- Medical, dental, vision, life, and accidental death/dismemberment insurance
- Short-term and long-term disability insurance program
- Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements
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