Note: The job is a remote job and is open to candidates in USA. Transform9 is a company focused on enhancing patient experiences through AI agents that manage healthcare calls efficiently. As a Technical Project Manager, you will oversee the delivery of technical projects, ensuring alignment between engineering and customer success teams while managing timelines and dependencies.
Responsibilities
- Own end-to-end delivery of cross-functional technical projects — from kickoff through launch and post-launch review
- Build and maintain project plans, timelines, and dependency maps across engineering, product, integrations, and customer success
- Run planning, standups, and retrospectives; keep teams unblocked and accountable to commitments
- Translate product and technical requirements into clear scope, milestones, and acceptance criteria
- Identify risks and surface tradeoffs early; drive decisions that keep projects on schedule
- Coordinate platform launches and new practice onboardings against measurable readiness criteria
- Communicate status, risks, and timelines clearly to engineering leadership and stakeholders
- Improve delivery processes, tooling, and documentation as the team scales
Skills
- 5+ years in technical project or program management, ideally in software or SaaS
- Track record delivering complex, multi-team technical projects on time and to spec
- Strong understanding of the software development lifecycle and agile practices
- Ability to read technical requirements and hold credible conversations with engineers
- Excellent written and verbal communication; able to align stakeholders across functions
- Strong organizational skills with attention to dependencies, risk, and detail
- Comfort operating in a fast-moving, ambiguous environment
- Experience in healthcare technology, HIPAA-regulated, or other compliance-heavy environments
- Familiarity with voice/telephony, LLM, or conversational AI products
- PMP, CSM, or equivalent certification
- Experience with project tooling (Jira, Linear, Asana, or equivalent)
Benefits
- Top-tier health coverage: medical, dental & vision
- 401(k)
- Paid time off + holidays, and paid parental leave
Company Overview