Note: The job is a remote job and is open to candidates in USA. ElevenLabs is an AI research and product company transforming how we interact with technology. As the Talent Operations Lead, you will be responsible for owning the infrastructure, tooling, and strategy that powers the hiring process across the company, working closely with senior leadership to translate hiring ambitions into operational reality.
Responsibilities
- Own the end-to-end talent technology stack — leading vendor strategy, managing relationships, making build vs. buy decisions, and ensuring tools are configured, integrated, and used to their full potential
- Identify, design and drive org-wide hiring programmes and frameworks — from interview evaluation systems, to our headcount planning solution and multi-market hiring playbooks
- Lead and develop a team of Talent Operators and Coordinators, setting direction, managing priorities, and creating the conditions for the team to operate at pace without sacrificing quality or candidate experience
- Own the talent data strategy — defining what we measure, building dashboards and reports that surface what matters, and making sure the whole team is working from the same picture
- Act as the strategic interface between Talent and cross-functional partners across People, Finance, Legal, and Engineering, managing complex stakeholder relationships and unblocking hiring at every level
- Identify and eliminate operational drag — building durable SOPs, designing scalable processes, and deploying automation (n8n, AI tooling, custom integrations) wherever it meaningfully reduces friction
- Own core functional processes such as headcount planning
Skills
- Proven experience leading talent operations or other operational function at a high-growth technology company, ideally through a period of significant scale
- Strong strategic thinking — you can zoom out to design a programme across ten markets and zoom back in to make a tactical call on an ATS configuration the same day
- Deep experience owning or significantly influencing a recruiting tech stack; you understand how ATS pipelines, HRIS integrations, and data flows connect, and you can drive decisions across all of them
- Track record building and leading teams — you know how to set direction clearly, develop people, and hold a high bar without micromanaging
- Exceptional stakeholder management — you've worked closely with senior cross-functional leaders and know how to move fast without leaving people behind
- A builder's instinct — you default to systemic solutions over one-off fixes, and you're comfortable driving automation and tooling decisions hands-on, not just in concept
- Experience designing and running multi-market or international hiring programmes
- Comfort with workflow automation tools (n8n, Zapier, or similar) or building lightweight technical solutions yourself
- Prior experience working in or alongside a fast-scaling AI or deep tech company
Benefits
- ElevenLabs proactively supports professional development through an annual discretionary stipend.
- We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
Company Overview