Note: The job is a remote job and is open to candidates in USA. xpate is building modern payment infrastructure for businesses operating across borders. The System Analyst will work in complex technical environments, bridging business needs with engineering execution, and will be responsible for analyzing and documenting the payment infrastructure while collaborating with various stakeholders to translate requirements into technical specifications.
Responsibilities
- Analyze, document, and continuously improve our acquiring platform, banking rails, and payment infrastructure
- Work closely with Product, Engineering, and business stakeholders to translate business requirements into clear system requirements, technical specifications, and solution designs
- Participate in the integration of new payment providers, banking partners, and external services
- Define system workflows, data flows, API requirements, integration logic, and acceptance criteria for new and existing product initiatives
- Collaborate with engineering teams to design solutions for current technical challenges and future business goals
- Review technical implementation details where needed, including API contracts, data models, logs, and, when relevant, code-level logic
- Contribute to improvements in scalability, reliability, automation, and operational efficiency across payment and banking processes
- Prepare and maintain high-quality documentation, including functional specifications, process diagrams, user stories, acceptance criteria, API documentation, and technical notes
- Identify opportunities for automation, process optimization, and platform improvements
- Support delivery by clarifying requirements, validating implemented solutions, and ensuring alignment between business objectives and technical execution
- Contribute to an ambitious product roadmap in a fast-growing fintech environment
Skills
- 3+ years of experience as a System Analyst, Business Systems Analyst, or Solution Analyst, preferably in fintech, payments, banking, or financial systems
- Strong experience documenting business processes, system integrations, APIs, technical workflows, and solution logic
- Solid understanding of payment processing, card acquiring, banking integrations, or financial infrastructure
- Experience working closely with software engineers in product teams
- Good understanding of AWS services and cloud-based architectures
- Ability to read technical documentation, analyze API behavior, understand data flows, and work with technical implementation details
- Strong analytical thinking and the ability to break down complex technical problems into clear requirements and practical solutions
- Experience with Jira, Confluence, BPMN, UML, sequence diagrams, or similar documentation and modelling tools
- Strong communication skills and confidence working with both technical and non-technical stakeholders
- English level B2+ or higher, as you will work in an English-speaking team
- High personal ownership, proactive mindset, and genuine motivation to build and improve products
- Experience with services such as DynamoDB, Lambda, Aurora DB, SQS, EventBridge, or similar tools is a strong advantage
- Ability to review code logic or technical implementation at a basic level is a plus
- Practical experience using AI tools to speed up analysis, documentation, problem-solving, or research
Benefits
- Enjoy flexible working hours, hybrid / remote work options, private health insurance and generous paid time off giving you the balance you need to perform at your best.
- Apple hardware and modern work tools to support your workflow.
- Extra personal time off for rest and recharge: 12 additional days per year, plus your birthday off.
- Private health insurance and wellness benefits.
- Opportunities to grow, lead, and shape xpate's future-proof compliance ecosystem.
Company Overview