Note: The job is a remote job and is open to candidates in USA. Computershare U.S. is a global leader in financial administration, providing a supportive work environment. The SVP, National Account Manager role focuses on managing client relationships and overseeing the execution of proxy projects, ensuring project expectations are met and collaborating with various internal teams.
Responsibilities
- Lead the successful management and execution of proxy projects, ensuring delivery within required timelines and projected costs
- Collaborate closely with Sales and Strategy teams to support the development of sales estimates, financial analysis, and proposals
- Participate in sales presentations and support new business development initiatives
- Partner with Sales to manage and strengthen client relationships, supporting business unit financial objectives and driving client retention for future proxy engagements
- Coordinate effectively with CCS, Operations, and Virtual Meeting teams to meet client expectations and proxy voting requirements
- Support initiatives focused on improving operational efficiencies and maintaining competitiveness within the proxy services industry
- Proactively escalate issues related to client satisfaction, variances to expected costs, or project risks to Senior Management and the Sales team as appropriate
Skills
- Excellent written and verbal communication skills, with the ability to engage effectively with clients and senior client leadership
- Strong analytical and troubleshooting skills to support complex proxy project execution and financial review
- Proficiency in Microsoft Excel, Microsoft Word, Microsoft PowerPoint, and Microsoft Teams
- Strong organizational skills with a high level of attention to detail, accuracy, and thoroughness
- Ability to understand the business and accurately represent services when responding to client inquiries
- Capability to manage multiple, complex proxy campaigns while maintaining compliance with timelines, cost expectations, and quality standards
- Ability to lead proxy campaign execution by instructing and coordinating cross-functional teams, despite not having direct people management responsibilities
- Willingness and ability to support the training and development of other team members as required
- Capacity to interact confidently with senior client leadership while also managing detailed project execution activities
- Proven ability to collaborate effectively across internal teams and shared services to achieve project and business objectives
- Direct contribution to the success of the business through seamless proxy execution, strong client relationship management, and close partnership with the Sales team
- Bachelor's degree required
- Eight to ten years of professional experience, preferably in a client-facing role within the securities industry
- Experience with proxy services is preferred but not required
Benefits
- Paid parental leave
- Flexible working and a caring and inclusive culture
- Health and wellbeing rewards that can be tailored to support you and your family, including paid time off, observed holidays, medical, dental and vision plans
- Invest in your future with 401k matching, setting aside salary to purchase shares in our company and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter
- Income protection . Our package includes short and long-term disability benefits, life insurance and supplemental life insurance
- And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub
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