Note: The job is a remote job and is open to candidates in USA. Fortra is seeking a driven and customer-focused Strategic Account Manager to strengthen relationships and generate revenue within existing strategic accounts. The role involves identifying and qualifying opportunities, preparing proposals, leading negotiations, and ensuring successful renewals for large, high-value accounts.
Responsibilities
- Build strong relationships with key stakeholders at our Strategic Accounts, including electronic interactions, telephone calls, and in-person meetings
- Schedule and present Quarterly Business Reviews to key stakeholders at our Strategic Accounts
- Build internal alignment and action plan to address any issues that may impede renewal and/or additional sales within the Strategic Accounts
- Follow up on leads and inbound requests from the Strategic Accounts
- Identify and properly qualify business opportunities for additional business within the Strategic Accounts
- Determine customer needs and apply a product and services offering in an effective manner
- Lead negotiations, coordinate complex decision-making process, and overcome objections to closure
- Assist in determining sales strategies and goals for products and services
- Assist in evaluating product and service offerings in terms of customer needs
- Continuously refine and improve business analysis processes to enhance efficiency and outcomes
- Other duties as assigned
Skills
- Bachelor's degree required
- Excellent written and verbal communication skills
- Strong organization and time management skills with the ability to manage competing priorities
- Demonstrated ability to problem solve and negotiate with emphasis on closing the sale
- Strong problem-solving and analytical skills, with a keen attention to detail
- Experience selling software/technology solutions preferred
Benefits
- Health, dental, and vision coverage as of hire
- Immediate enrollment in 401(k), HSA, and FSA plans
- Flexible PTO policy
- Tuition and personal enrichment reimbursement
- Option to enroll in ID Theft Protection Program
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