Note: The job is a remote job and is open to candidates in USA. Omnicell is transforming healthcare through innovation, and they are seeking a Sr. Business Analyst (Salesforce) to enable smarter sales strategies. This role involves optimizing Salesforce capabilities, partnering with various teams to translate business needs into solutions, and driving large-scale CRM initiatives to enhance efficiency and performance.
Responsibilities
- Lead administration and optimization of Salesforce.com, ensuring it serves as a high-impact platform for sales productivity and business growth
- Configure, enhance, and maintain CRM capabilities while providing training and guidance to end users
- Partner with cross-functional stakeholders across Sales, Finance, IT, Marketing, and Operations to gather and translate business requirements into actionable Salesforce solutions
- Design and implement scalable CRM enhancements that align with evolving business needs
- Own and drive large-scale Salesforce projects from concept to execution—delivering solutions that elevate efficiency, standardization, and performance
- Champion innovation by introducing new features, automation, and best practices
- Develop reporting, dashboards, and executive-level insights that inform forecasting and strategic planning
- Deliver compelling analyses that influence leadership decisions and business direction
- Establish and enforce data quality standards, lifecycle management processes, and governance practices
- Ensure compliance with Sarbanes-Oxley (SOX) and other regulatory requirements
- Support forecasting efforts and pipeline visibility through accurate CRM data and reporting structures
- Identify opportunities to improve processes, productivity, and customer engagement
Skills
- Bachelor's degree or equivalent experience
- 7+ years of experience in business systems, business intelligence, or related fields
- 5+ years of hands-on Salesforce.com experience (administration, configuration, reporting)
- Proven ability to gather requirements, translate them into technical solutions, and deliver projects end-to-end
- Strong analytical skills with experience in data modeling, reporting, and decision support
- Ability to work independently while collaborating effectively across teams and stakeholders
- Salesforce Certified Administrator (ADM-201, ADM-211) or similar certification
- Experience in the healthcare or healthcare technology industry
- Advanced Salesforce expertise (e.g., automation, integrations, advanced reporting)
- Experience leading large-scale CRM implementations or transformations
Benefits
- Remote work
- Approximately one trip per business quarter
- Employee Impact Groups, which foster inclusion and belonging
- Learning and well-being programs that support personal and professional growth
- Support and reasonable adjustments for individuals with disabilities during our hiring process
Company Overview
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