Note: The job is a remote job and is open to candidates in USA. Dayforce is a global human capital management (HCM) company headquartered in Toronto and Minneapolis. The Technical Services Consultant will guide clients through the lifecycle of delivering third-party flat file integrations, ensuring successful go-live experiences by coordinating stakeholders and managing implementation projects.
Responsibilities
- Provide consulting services to clients throughout the implementation lifecycle
- Translate client business requirements into flat file integration requirements
- Partner with offshore teams to review mapping documents and support file development activities
- Coordinate internal stakeholders including Project Managers, Project Sponsors, Service Consultants, and Mappers to achieve implementation deliverables
- Manage external stakeholders including clients and third-party vendors
- Identify, assess, and communicate project risks proactively
- Analyze export files, investigate issues, and determine appropriate resolution paths
- Manage the end-to-end delivery of export file integrations
- Support clients in achieving successful and timely go-live outcomes
Skills
- Bachelor's degree or equivalent experience
- 5+ years of experience in Human Capital Management consulting
- Strong client relationship management skills
- Ability to manage multiple projects and clients simultaneously while balancing priorities
- Excellent organizational, communication, collaboration, and consulting skills
- Ability to lead and facilitate client workshops and working sessions
- Ability to explain technical concepts in clear, business-focused language
- Understanding of common Human Capital Management (HCM) business practices
- Exposure to project management methodologies and practices
- Experience working with SaaS or cloud-based software environments, including HRIS systems
- Working knowledge of payroll contribution, benefits eligibility, and HR data files
- Ability to interpret vendor technical specifications and analyze vendor feedback
- Experience supporting complex integrations in enterprise software implementations
Benefits
- Dayforce employees and their families are eligible to participate in the following benefits programs: medical, dental, vison, and life insurance.
- Dayforce employees are also eligible to participate in a 401k plan (plus match) and a Global Employee Stock Purchase Plan.
- Employees also receive unlimited Time Away From Work (in lieu of accrued vacation time), 10 paid US holidays, up to 80 hours of paid sick time and 17 weeks of paid parental leave, subject to the terms of the applicable policy or program.
- With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life.
Company Overview
Company H1B Sponsorship