Note: The job is a remote job and is open to candidates in USA. Jordan Digital Marketing is a remote-first digital marketing agency specializing in paid media, SEO, and content marketing for startups and high-growth companies. The SEO Account Director is responsible for managing a portfolio of client accounts, ensuring their success through strategic direction, client relationships, and team development.
Responsibilities
- Own the results of your directly managed accounts and every account on your team
- Drive maximum organic search impact using advanced SEO strategies - from Video SEO and structured data optimization to off-page partnership development and content marketing strategy
- Set strategic direction and prioritization across the portfolio, adjusting as client goals and the search landscape shift
- Offer insight and perspective on support accounts across the broader team
- The standard: Every account in the portfolio has a clear strategy, is trending toward its goals, and no account's health comes as a surprise - to the client or to JDM leadership
- Maintain strong, trusted relationships with clients on directly managed and team accounts
- Serve as the senior escalation point when accounts hit turbulence, resolving issues before they threaten the relationship
- Connect SEO performance to the business outcomes each client actually cares about
- Represent JDM's standard of quality in every client interaction
- The standard: Clients see JDM as an extension of their team, renewals are earned well before the contract date, and at-risk accounts are identified and addressed early
- Manage an entire team
- Own team development, training, buy-in, and retention
- Coach team members toward stronger strategic thinking and client management, not just task execution
- Assist in the hiring process and team building as JDM grows
- The standard: The team is retained, developing, and delivering at JDM's quality bar without requiring rework, and team members can point to how they've grown under this person's leadership
- Participate in major business functions - sales, audits, onboarding, hiring, and content
- Support new business with credible, compelling SEO perspective in pitches and audits
- Ensure smooth onboarding that sets new accounts up for long-term success
- Contribute to JDM's marketing presence and thought leadership
- The standard: This role's fingerprints are on the growth of the SEO practice itself - new business won, new accounts launched well, and JDM's reputation strengthened
- Drive new strategy, skills development, and learning across the SEO team
- Stay ahead of algorithm changes, industry shifts, and emerging SEO practices
- Turn new knowledge into repeatable approaches the whole team can use
- Raise the bar on what JDM's SEO offering can deliver
- The standard: JDM's SEO practice is measurably better - sharper strategies, stronger skills, better results - because this person is leading it
Skills
- 10+ years of experience in SEO, with expertise across a wide range of SEO strategies
- 6+ years of experience managing and developing a team
- 8+ years in a client-facing digital marketing role
- Strong written and verbal communication skills, with a track record of clear, concise, and timely communication
- Strong people skills, including active listening with empathy
- An analytical mindset - the ability to look at account and team data and form a clear point of view on what to do next
- While the role is remote, we are only hiring within the US
- Content marketing or professional writing experience
- A mix of in-house and agency experience
- An entrepreneurial mindset with genuine curiosity about the industry
- Experience working with other marketing channels such as paid, CRO, organic social, or email
- Experience collaborating across teams and with other marketing functions
- Prior remote work experience
Benefits
- We’re fully remote (we were remote before it was cool)
- Medical, Dental, & Vision Insurance
- HSA, FSA, and dependent care FSA
- 401k with company matching
- Flexible working hours
- Yearly professional development stipend
- Flexible PTO
- Monthly WFH stipend
- Company-provided laptop
- Equipment stipend to build out your home office
- Parental leave - 12 weeks (3 weeks paid, 9 weeks unpaid)
- 529 College Savings Plan
- Fun surprises on your birthday and workiversary!
Company Overview