Note: The job is a remote job and is open to candidates in USA. Aledade, Inc. is a public benefit corporation focused on empowering independent primary care. The Senior Technical Product Manager will design technical and service solutions for patient engagement, manage experimentation infrastructure, and collaborate with analytics teams to optimize outreach strategies.
Responsibilities
- Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities and ideal end state, and be able to articulate and advocate for this perspective
- Ongoing optimization of live user workflows and capabilities including monitoring of key metrics & user feedback
- Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution
- Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes
- Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration
Skills
- 8+ years of product management experience in technology, technology-enabled services industry, or a SaaS product
- 5+ years managing A/B testing programs in patient/consumer engagement, preferably in healthcare or digital health
- Experience optimizing agentic AI or conversational AI performance (prompt engineering, dialogue optimization, voice/SMS agent tuning)
- Proven track record managing high-velocity test programs (10+ concurrent tests, weekly launch cadence)
- Strong analytical fluency: experimental design, power calculations, statistical interpretation, and ability to partner effectively with data science/analytics teams
- Expertise in multi-channel orchestration and patient journey optimization
- Power user proficiency with A/B testing platforms (e.g., Optimizely, Braze) and analytics tools (e.g., Amplitude, Mixpanel)
- Experience using data and primary research to inform solution design and build internal business understanding
- Experience with and understanding of the software development lifecycle and software development methodologies. Preferably experience with Agile / Scrum teams
- Product development experience in the context of the development of a healthcare technology product
- Excellent organizational and communication skills with an emphasis on problem-solving and building subject matter expertise
- Intermediate understanding of EHR data integration and applicable data standards (e.g. FHIR)
- Knowledge of SQL, ideally with PostgreSQL experience
- Knowledge of healthcare administrative and clinical data sets, including demographic, financial and clinical data
- Basic understanding of healthcare administrative or clinical workflows for inpatient, ambulatory or ancillary services
Benefits
- Flexible work schedules and the ability to work remotely are available for many roles
- Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
- Robust time-off plan (21 days of PTO in your first year)
- Two paid volunteer days and 11 paid holidays
- 12 weeks paid parental leave for all new parents
- Six weeks paid sabbatical after six years of service
- Educational Assistant Program and Clinical Employee Reimbursement Program
- 401(k) with up to 4% match
- Stock options
Company Overview