Note: The job is a remote job and is open to candidates in USA. Demand Chain is a company dedicated to improving the lives of their team, clients, and communities. As a Senior Salesforce Consultant, you will help clients transform their customer engagement and operational management through Salesforce implementations, collaborating with various stakeholders to deliver effective solutions.
Responsibilities
- Facilitate workshops to understand goals, pain points, and process gaps
- Translate business needs into user stories, process maps, and functional requirements
- Evaluate current state systems and propose Salesforce based improvements
- Communicate recommendations with clarity and credibility
- Configure Salesforce using declarative tools including objects, flows, automations, and security
- Support design decisions in partnership with technical architects
- Conduct functional testing and support UAT
- Develop documentation that supports adoption, training, and long term governance
- Lead functional workstreams within project teams
- Manage day to day client interactions and provide structured updates
- Identify risks and recommend mitigation strategies
- Support junior team members through coaching and quality review
- Work closely with developers, QA resources, and change management teams
- Partner with cross cloud specialists to ensure solutions scale
- Contribute to internal knowledge sharing, frameworks, and delivery assets
Skills
- Five or more years of Salesforce consulting or functional experience
- Hands on experience with Salesforce configuration and business analysis
- Strong communication skills with the ability to influence without unnecessary force
- Experience delivering projects within Agile or hybrid methodologies
- Salesforce certifications strongly preferred
- Experience in enterprise environments or large scale implementations is helpful
- Manufacturing Cloud and advanced forecasting are valued but not required
- Familiarity with sales agreements, account forecasting, and run rate modeling
- Ability to translate manufacturing processes into Salesforce data structures
- Experience with Collaborative Forecasts or custom forecasting architectures
- Understanding of demand planning, revenue modeling, or capacity planning
Company Overview