Note: The job is a remote job and is open to candidates in USA. Esusu is a financial technology and data platform focused on revolutionizing financial health and inclusive decision-making. The Senior Revenue Operations Specialist will work closely with Account Executives and Account Managers to enhance team efficiencies and drive revenue growth through various operational projects and data governance.
Responsibilities
- Serve as the strategic Project Manager, translating GTM business requirements into technical user stories, managing the development sprint backlog, and ensuring on-time delivery of CRM and Operation enhancements
- Own and optimize the RevOps Case Board and development queue, running triage on incoming requests, prioritizing high-impact systemic fixes, and ensuring strict SLA compliance
- Scope and execute cross-functional operational projects, such as system audits, client offboarding architectures, and revenue validation workflows, safeguarding billing and collections integrity
- Design, maintain, and continuously improve project management frameworks and standard operating procedures (SOPs) to enhance operational scalability and system consistency
- Govern the opportunity lifecycle in Salesforce, proactively ensuring all deals are accurate, complete, and compliant with contract requirements prior to closure
- Manage and optimize the cross-functional request queue via email and Slack, resolving complex deal-desk issues and identifying trends to reduce future friction
- Facilitate cross-functional alignment between Marketing, Finance, Legal, Product, and Revenue Leaders to streamline and accelerate the deal activation process
- Own quality and data governance across tools, establishing automated checks and processes to maintain a clean, high-integrity pipeline
- Plan data routing and enrichment frameworks to ensure all leads, contacts, accounts, opportunities, and other records possess compliant, up-to-date data for proper routing and predictable deal progression
- Validate and maintain the centralized tracking engine for prospect and client eligibility, providing Revenue, Finance, and cross-functional partners with a single source of truth
- Serve as the System Owner for Revenue Tools managing platform configuration, user governance, and data flows to maximize outbound sales efficiency
- Strategize, build, and deploy outbound communication sequences and outreach plays within Apollo.io to support partnership and revenue goals
- Drive revenue tool utilization and ROI across the GTM team; collaborate with Marketing, Product, and Enablement to distribute critical enablement assets (e.g., battlecards) and proactively deliver tool training based on usage trends
- Own the execution and delivery of standardized external partner reports, ensuring total data accuracy and on-time distribution
- Partner directly with Leadership and the Office of the CEO to extract data, build lists, and prepare presentation metrics for high-stakes quarterly partner reviews
- Manage the operational execution of invoicing and payment tracking for services delivered to partners
Skills
- Bachelor's Degree or at least 2 years of experience with Sales Operations or a Revenue Team
- Experience with Salesforce Sales Cloud, B2B Automation Tools, LinkedIn Sales Navigator, and any other Revenue Facing AI Tools
- Experience with Large Data Management and Data analysis via Spreadsheet
- Self-starter with strong analytical and problem-solving skills, with the ability to translate strategy into specific execution plans and priorities
- Comfortable building relationships and communicating with different stakeholders
- Strong sense of urgency, organization, and time management skills to work on multiple priorities
- Curious, detail-oriented, independent, rigorous, and proactive kind of a person
- Team player ready to pitch in and help when needed. Ability to work independently, as well as on a team, and be a self-starter
- Admin Experience with Salesforce is good to have
Benefits
- Remote first work environment - Where we trust you to get your work done. Core availability expected during Eastern Time (8AM–5PM EST).
- Generous PTO – Enjoy a generous paid time off policy of 12 vacation days, 12 sick leaves, and 1 birthday leave, plus a 5-day work anniversary leave (available after your first year).
- Premium Health Coverage – Comprehensive HMO via Maxicare
- Government-Mandated Benefits – Includes SSS, PAGIBIG, PhilHealth, 13th Month Pay, Night Differential, Overtime, and Holiday Pay
- Work Tools Provided – Laptop and essential work equipment included
- In person and virtual team get togethers - To connect with your fellow Esusu colleagues.
Company Overview