Note: The job is a remote job and is open to candidates in USA. Scopely is a leading global interactive entertainment company known for developing and live-operating popular mobile games. They are seeking a Senior Product Manager, Live Ops to lead live operations strategy and manage day-to-day game operations for a high-profile unannounced AAA mobile game. The role involves driving data-informed improvements, coordinating with cross-functional teams, and mentoring Live Ops Managers to deliver a compelling player experience.
Responsibilities
- Lead the strategy and execution for events, limited-time content, and in-game communications
- Run the live ops iteration loop, analyzing performance, forming hypotheses, and driving rapid, data-informed improvements
- Define and maintain live ops KPIs, using metrics to guide prioritization and measuring impact on engagement and retention
- Partner closely with the Roadmap PMs, Marketing, and cross-functional teams to align live ops plans and needs with feature development roadmaps and publishing plans
- Build requirements for Live Ops tools, collaborating with Tech PMs and Engineering
- Conduct hands-on analysis to uncover insights and inform prioritization and improvements
- Flex into broader responsibilities during early development, with the role narrowing into defined ownership as the team expands
- Mentor and support Live Ops Managers responsible for event setup, pacing, tuning, and daily execution
Skills
- Proven experience in Product Management or Live Operations for mobile live-service games
- Deep subject matter expertise in mobile live operations, including F2P engagement patterns, event systems, and player behavior drivers
- Experience running events, utilising live ops tools, and driving continuous iteration
- Strong analytical skills with the ability to make clear, data-informed decisions
- Skilled communicator who can align and influence across disciplines
- Excels in fast-moving, ambiguous environments and can take on hands-on responsibilities during development
- Comfortable working across cultures and time zones
- Experience supporting a title from development through live operations
- Strong knowledge of mobile action RPGs, character-collection games, or systems-driven F2P genres
- Experience working across both Chinese and Western game development cultures
- Mandarin & English proficiency
Benefits
- Equity
- Bonuses
- A comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off
Company Overview
Company H1B Sponsorship