Note: The job is a remote job and is open to candidates in USA. Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As a Senior Manager in Product Design, you will lead a team of designers to enhance customer experiences across key product journeys and collaborate with cross-functional teams to drive product strategy and execution.
Responsibilities
- Lead and develop a team of Product Designers by providing coaching, mentorship, performance feedback, and clear direction while fostering an inclusive, high-performing team culture
- Partner with Product, Engineering, Research, Data Science, and business stakeholders to shape product strategy, influence roadmap priorities, and align teams around customer and business outcomes
- Guide the design and delivery of intuitive, cohesive customer experiences by helping teams navigate ambiguity, frame complex problems, and translate strategy into high-quality product solutions
- Champion design excellence by elevating product thinking, interaction design, systems thinking, and customer-centered decision-making while continuously improving design processes, planning, critiques, and collaboration
- Drive operational excellence by using data, customer insights, AI-powered capabilities, and emerging technologies to improve decision-making, increase team efficiency, and strengthen the overall product development process
- Use AI-powered tools such as ChatGPT, GitHub Copilot, and other emerging technologies to improve team productivity, accelerate ideation, streamline documentation, and support high-quality product development
- Partner with cross-functional teams using modern product design, collaboration, research, and product development tools to guide work from strategy through execution
- Foster a culture of experimentation by encouraging the team to evaluate, adopt, and responsibly apply new technologies and AI capabilities that improve design quality and delivery
Skills
- Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field, or equivalent practical experience
- 8+ years of experience in Product Design, UX, or a related discipline, including 3+ years of experience leading and developing Product Design teams
- Demonstrated experience partnering closely with Product Management, Engineering, Research, and cross-functional stakeholders to define strategy and deliver customer-centric digital products
- Experience leading teams through ambiguity, balancing long-term strategic thinking with day-to-day execution, and delivering measurable business and customer outcomes
- Strong understanding of product design principles, interaction design, systems thinking, user-centered design, and modern product development practices
- Experience using customer insights, qualitative and quantitative data, and AI-powered tools such as ChatGPT, GitHub Copilot, or similar technologies to improve team effectiveness and product outcomes
- Excellent communication, stakeholder management, coaching, and organizational leadership skills, with the ability to influence across functions and levels
- Experience leading design teams in e-commerce, retail technology, marketplace, or other customer-facing digital product organizations
- Experience scaling design systems, design operations, or cross-functional product development processes
- Familiarity with experimentation, personalization, or data-informed product development
- Experience leading organizational change, building high-performing teams, and mentoring emerging design leaders
- Curiosity about emerging AI capabilities and experience helping teams adopt new technologies to improve design workflows and customer experiences
Benefits
- We offer comprehensive compensation packages and inclusive health and wellness benefits.
- This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance.
- The position is eligible for medical, dental, vision, and other benefits.
Company Overview
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