Note: The job is a remote job and is open to candidates in USA. Clever Inc. is on a mission to connect every student to a world of learning through their leading identity platform for education. They are seeking a Senior Manager of Revenue Operations to own the RevOps function, focusing on revenue strategy and execution while collaborating with various teams to enhance data-driven decision-making and operational efficiency.
Responsibilities
- Own bottom-of-funnel operations: pipeline review, renewal forecasting, NRR/GRR tracking, and contraction analysis
- Build data-driven recommendations end-to-end — from the initial model to the leadership presentation
- Drive ARR dashboard automation and reduce reliance on manual data reconciliation
- Own cross-sell pipeline visibility and white space analysis
- Clean up legacy processes while continuing to build — this is the most important challenge for this hire in year one
- Implement and improve account segmentation, territory modeling, and quota/capacity planning
- Partner with Salesforce and BI teams (Sigma) to strengthen reporting infrastructure
- Contribute to lead lifecycle management, marketing-to-sales handoff, and funnel optimization
- Serve as a thought partner to Sales, CS, and Marketing leaders — elevating the credibility and strategic footprint of the RevOps function
- Lead change management across teams; frame process improvements as optimization, not criticism
- Translate business questions into analytical frameworks — start with “what are we trying to answer?” before building anything
- Manage a small team while staying hands-on with key deliverables — this is a player-coach role with real management scope
- Build credibility through early wins before pushing for larger structural changes
Skills
- 5+ years in Revenue Operations, with strong experience in bottom-of-funnel operations (CS, renewals, NRR/GRR)
- Prior people management experience — has directly managed a team
- Solid across analytics, process, and systems — comfortable moving between all three, not just one
- Strong Salesforce proficiency: able to build, maintain, and improve complex reporting and data workflows
- Track record of building data-driven recommendations independently and presenting them to senior leadership
- Clear, concise communicator — precise with language and credible in the room with executives and cross-functional leaders
- Change management instincts: able to bring stakeholders along without disruption
- Experience operating in a high-accountability, metrics-driven environment (e.g., OKR-driven org)
- Experience with BI tools such as Sigma, Tableau, or equivalent
- Experience with renewal forecasting tools (e.g., Gong)
- Familiarity with EdTech or SaaS go-to-market models
Benefits
- Competitive salary
- Flexible PTO and Paid Parental Leave
- Comprehensive health, vision, and dental coverage
- Mental healthcare services
- Professional development budget
- Annual company retreat + team events
Company Overview