Note: The job is a remote job and is open to candidates in USA. GiveDirectly is a nonprofit organization that has delivered over $1 billion in cash directly to people living in poverty. They are seeking a Global Head of Country Operations to strengthen and scale operations across all country offices, shaping the operating model for the organization's future growth.
Responsibilities
- Ensure clear roles, crisp accountability, and strong operating routines
- Define and implement simple, scalable operating models across HR, finance, procurement, compliance, IT, security, and risk
- Embed global standards in context-appropriate ways that reduce friction so dollars reach recipients faster and more reliably
- Coordinate and represent country office realities in global standards setting, priority setting, and resource allocation
- Ensure rollout of global standards in ways that are context appropriate, user-friendly, meaningful, and rigorous
- Oversee financial management across all country offices ($350M+/year), ensuring budgets enable scale and mitigate risk
- Establish clear KPIs, dashboards, and operating reviews to maintain cost-efficiency
- Oversee new country launches and compliant wind-downs with clear playbooks and risk mitigation
- Coordinate across functions to ensure smooth execution
- Translate operational insights into repeatable systems, tools, and automation that reduce manual work
- Champion continuous improvement and technology adoption to scale efficiently and nimbly
- Maintain a global risk framework and lead or support crisis management when needed
- Serve as the operational bridge between country leadership and global teams, ensuring priorities are well-resourced and executed consistently
- Other responsibilities as required
- Partner with COO to refresh roles, responsibilities, and accountabilities and how they are split between country directors and global shared services departments
- Lead an ops & finance working group to to identify and test step-change efficiency improvement at scale (using budget & process data, then piloting changes)
- Launch a new country office in a crisis-prone region in 3 months
- Systematize contracting approval processes to cut cycle time by 2x while maintaining compliance & auditability
Skills
- Proactive thinker and systems builder, who can both resolve today's issues and also prepare us for tomorrow's opportunities
- Track record of delivering results and owning increasing responsibilities
- A “doer” - Someone who gets things done in a lean, fast paced, and hands on environment
- Excellent ability to influence and manage diverse stakeholders, including change management
- Able to juggle a wide range of responsibilities reliably and nimbly
- Diverse work background: Has demonstrated adaptability across high-performing contexts and demands e.g. in AI/tech, management consulting, or other private sector
- Operations breadth across functions like finance, HR, procurement, compliance, ethics, IT, audit, and/or risk, compliance, ethics, IT, corporate audit, and/or risk management
- Deep experience living and/or working in Sub-Saharan Africa
- Excited about GD values and mission
Benefits
- A positive and supportive team with opportunities for advancement
- A demonstrated commitment to helping all staff develop and grow
- A competitive salary, including bonus
- A robust health benefits plan (exact details will vary by country)
- Flexible paid time off
- Allowances for desk set-up and learning and development
Company Overview
Company H1B Sponsorship