Note: The job is a remote job and is open to candidates in USA. Engine is transforming business travel into a personalized and simple experience. The Sales Operations Manager will work closely with sales leadership to optimize processes, tools, and reporting, ensuring effective operations and decision-making.
Responsibilities
- Map out how deals get done today, find what’s slowing the team down, and fix it
- Create clear, repeatable processes so the team isn’t reinventing the wheel every quarter
- Partner with sales leadership to make sure new processes actually get adopted and stick
- Run the weekly and monthly rhythm of pipeline reviews and forecasting so leadership always has a clear picture of where we stand
- Build dashboards and reports that show how accounts and reps are performing against targets
- Spot trends in the data early — opportunities the team should go after, or risks that need attention
- Help decide which reps own which accounts and markets, making sure the workload is balanced and the right people are focused on the right opportunities
- Support the design and maintenance of sales compensation plans that motivate the team and reward the right behaviors
- Own the health of our Salesforce CRM — making sure account ownership, record types, and data are clean and up to date
- Work with our data team to make sure what’s in our reporting systems actually reflects what’s happening in the business
- Be the go-to person when something looks off in our tools or data — find it, flag it, and fix it
- Take on special initiatives — from new market analysis to building a business case for a strategic change — and see them through from idea to impact
- Help with planning cycles like goal-setting and headcount modeling
- Connect the dots between sales, finance, data, and product teams so everyone is working from the same playbook
Skills
- 3+ years in Sales Operations, Revenue Operations, or a similar role where you owned real processes and outcomes — not just supported them
- Strong working knowledge of Salesforce — you know how to build reports, manage records, and set up workflows without needing a lot of hand-holding
- You're comfortable with data and can tell a clear story from a spreadsheet or dashboard — experience with tools like Looker or Snowflake is a plus
- Great communicator who can work across teams and explain complex things simply — to a sales rep or to a VP
- You don't wait to be told what to do — you spot the problem, figure out the solution, and get it done
- Comfortable in a fast-moving company where priorities shift and the job description doesn't cover everything you'll end up doing
- Experience writing SQL or working hands-on with data visualization tools
- You've led cross-functional projects end to end and have the scars to prove it
- You've worked at a startup or fast-growing company before
- Bachelor's degree in Business, Finance, Analytics, or a related field
Benefits
- Opportunities for bonuses, commissions, and equity
- Hybrid-hub model
- Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed
Company Overview