Note: The job is a remote job and is open to candidates in USA. Silvus Technologies, a subsidiary of Motorola Solutions, is a leader in advanced communications technologies for mission-critical applications. The Sales Engineer - Unmanned Systems will work closely with the Sales, Marketing, and Business Development teams to provide tailored solutions and technical support for advanced radio and mesh networking solutions.
Responsibilities
- Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc
- Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies
- Prepare and conduct product demonstrations for customer visits and equipment evaluations
- Visit customer sites to provide technical support and deliver training
- Troubleshoot failures and abnormal situations in the field
- Collect and analyze field failures and abnormalities and provide feedback to the development team
- Help the Design Engineers reproduce and troubleshoot problems
- Participate in resource allocation and hardware maintenance to support different sales and business development activities
- Help drive future product development
- Travel requirements – 50%; frequent travel for meetings, events, and demonstrations
- Perform other related duties of which the above are representative
Skills
- Bachelor's degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; or High School Diploma/GED with at least 6 years of experience in a pre-and post-sales technical support position
- Proficiency with radio frequency instruments such as signal generators and spectrum analyzers
- Willingness to travel and work at customer sites
- Security Clearance: Active U.S. Government SECRET clearance or the ability to obtain one within 15 months of hire
- Must be a U.S. Citizen due to clients under U.S. government contracts
- All employment is contingent upon the successful clearance of a background check and drug test
- Familiarity with Linux
- Proficiency with TCP/IP protocol and networking
- Experience with operating and testing IP radios/modems
- Knowledge of wireless communication systems, radio frequency signal propagation, and digital communication technologies
- Proficiency with programming languages such as C/C++
- Excellent organization skills and attention to detail
- Demonstrated written and verbal communication skills
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
Company Overview