Note The job is a remote job and is open to candidates in USA. VirtuallyinCredible Careers Hub is seeking a Property Management Operations Manager/Team Leader to oversee the daily operations of a property management team. This leadership role involves supervising Virtual Assistants and ensuring tasks across leasing, maintenance, collections, and administration are completed efficiently while driving performance and process improvement. Responsibilities Supervise all leasing, collections, maintenance dispatching, and administrative activities Ensure all rental inquiries are answered promptly Monitor lead conversion rates, applications, approvals, move-ins, and occupancy levels Supervise daily posting of rental advertisements on Facebook Marketplace, Craigslist, Zillow, and other rental platforms Review guest cards, applications, collections reports, and vacancy reports Coordinate maintenance requests and follow up until completed Manage and supervise team members and provide daily performance coaching Identify operational problems and recommend solutions to improve occupancy and collections Skills Minimum of 5 years of apartment, multifamily, or residential property management experience Experience supervising leasing agents, maintenance coordinators, collections personnel, and administrative staff Strong understanding of leasing, rent collections, renewals, notices, delinquency follow-up, work-order management, and occupancy management Experience managing virtual teams and remote employees Strong reporting and organizational skills Comfortable working U.S. business hours and communicating clearly in English Quiet home office work environment A fast and reliable internet connection of at least 10 Mbps with internet backup available Dependable electricity with power backup available Processor Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher, or an equivalent processor RAM 8 GB to 16 GB or higher Operating System Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe) Company Overview VirtuallyinCredible is a company based in Florida, USA. It was founded in 2011, and is headquartered in Stuart, Florida, US, with a workforce of 501-1000 employees. Its website is https//virtuallyincredible.com/.