Note: The job is a remote job and is open to candidates in USA. LHH is partnering with a mission-driven nonprofit organization to identify a Temporary Program Coordinator to support its Membership and Training teams. This role will focus on coordinating programs, supporting member engagement initiatives, and ensuring smooth execution of educational events and operational processes.
Responsibilities
- Provide administrative and program coordination support to the Membership Manager and broader team
- Support initiatives related to the organization’s online community platform and member engagement efforts
- Assist with planning and coordinating regional membership activities and events
- Respond to member inquiries regarding benefits, resources, and overall membership value
- Provide timely and professional support through email, phone, and voicemail channels
- Maintain strong knowledge of membership offerings, pricing, benefits, and services to effectively assist members
- Coordinate virtual training programs, including platform management, speaker support, and participant communications
- Manage virtual meeting logistics using platforms such as Zoom, including speaker practice sessions, slide advancement, and facilitating Q&A
- Respond to training-related inquiries and provide ongoing participant support
- Prepare and distribute materials for seminars, custom trainings, and educational programs
- Ensure training resources and event materials are accurate, organized, and delivered on schedule
- Partner with the finance team to prepare and track invoices for partners and training services
- Support corporate client processes, including contracts, scheduling, invoicing, and communications
- Maintain accurate records, documentation, and program-related information
- Collaborate with internal teams to improve processes and develop standard operating procedures (SOPs)
- Assist with special projects and day-to-day program operations as needed
Skills
- 2+ years of experience in program coordination, administrative support, membership services, or a related role
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- Excellent written and verbal communication skills
- Proficiency with Google Workspace, Microsoft Office Suite, and collaboration platforms
- Ability to work independently while contributing effectively in a fast-paced, team-oriented environment
- Experience supporting virtual events, trainings, or member/customer-facing programs
Benefits
- Medical
- Dental
- Vision
- Life insurance
- Short-term disability
- Voluntary benefits
- Employee Assistance Program (EAP)
- Commuter benefits
- 401(k) plan
- Employees have flexibility in selecting coverage options that best meet their individual needs
- Available paid leave may include paid sick leave where required by law
- Other legally required leave
- Holiday pay upon meeting eligibility requirements
Company Overview
Company H1B Sponsorship