Note: The job is a remote job and is open to candidates in USA. Intelligems is an e-commerce company looking for a Product Manager to lead the Experiences pillar, focusing on building and managing merchant interactions. The role involves collaborating with engineering and design to simplify a technically flexible product for non-technical users while ensuring the reliability of the creation-to-launch pipeline.
Responsibilities
- Own the creation experience end-to-end
- Lead product for the Visual Builder and all experience creation surfaces, from first interaction to go live
- Define what it means for a non-technical merchant to build and launch a test successfully
- Work with design to simplify a technically flexible product without sacrificing what makes it powerful
- Own experience management: how merchants find, edit, pause, and understand the tests they've launched
- Shape how AI powers the building experience
- Define the AI-powered creation flow — how merchants describe what they want, how the agent builds it, and where humans stay in the loop
- Set the product requirements for what makes a surface reliably operable by an agent: state management, error handling, feedback loops
- Identify where AI reduces friction in the creation flow and where it introduces confusion, and build accordingly
- Own launch confidence and reliability
- Define the previews, validation states, and feedback signals that tell a merchant their experience is going to work before they go live
- Partner with engineering to set and hold the quality bar for everything that touches a live storefront
- Own the reliability of the creation-to-launch pipeline — from how experiences are configured to how they behave in production
Skills
- 3+ years of product management experience, with meaningful time on builder or creation tools — products where users had to make something
- B2B SaaS experience with real customers and real stakes
- Track record of partnering closely with engineering on technically constrained work; comfortable scoping and committing under ambiguity
- Experience advocating for product quality and launch reliability, not just feature delivery
- Not afraid of sharing ideas by building them — you've used AI tools to create working prototypes, test concepts, or demo features
- Product and design craft: you have a specific point of view on what makes a complex, flexible product accessible to a non-technical user. You've made real simplification decisions and can describe what you gave up to get there. You work with design as a genuine creative partner, not just a handoff
- AI-native product instinct: you think about AI as the mechanism that does the work, not a feature to add. You understand what it means for a product surface to be reliably operable by an agent and have genuine opinions on where AI helps and where it creates friction
- Technical agency: you don't need to code, but you stay in technically hard problems until a path emerges. You've found solutions through constrained environments before, and you think about what serves the merchant and what the team can actually ship in the same breath
- Craft-oriented — specific opinions about what makes an experience good, and holds that bar under shipping pressure
- Technically curious — engages with hard technical problems rather than routing around them; stays in the problem until a path emerges
- User-centered — builds from the non-technical merchant's experience, not the feature spec; knows the difference between functional and trustworthy
- AI-native — thinks about what it means for products to be built by agents, not just assisted by them, and has opinions about what that requires
- Collaborative — works closely with design, engineering, and the broader product team; understands that craft at this level is a team sport
- Bonus: familiarity with Shopify or any product that runs inside a third-party storefront environment
- Bonus: experience building alongside or shipping agentic AI workflows
- Bonus: understanding of front-end rendering, component architecture, or proxy-based implementations
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Matching
- Paid Time Off (PTO)
- Paid Holidays
- Sick Leave
- Remote Work
- Professional Development
- Parental Leave
Company Overview