Note: The job is a remote job and is open to candidates in USA. Clutch is a revolutionary vertical SaaS company aiming to transform how Credit Unions engage with their members. They are looking for a Product Designer to create intuitive, human-centered experiences for lending and loan-application workflows, focusing on end-to-end processes and leveraging AI in design.
Responsibilities
- Get oriented fast: Build a strong working understanding of Clutch's lending products, the borrower and operator journeys, and the compliance and legacy-system realities they sit inside, quickly enough to start contributing
- Build relationships and credibility: Establish yourself with the product managers, engineers, and credit union partners you'll work with, and start earning trust as a design leader on the team
- Get hands-on with AI: Ramp on Clutch's AI design tooling and practices, using AI to prototype and explore from week one
- Own a significant area end to end: Take a large, loosely-defined design project from discovery through delivery, defining the problem and scoping the work yourself
- Design & ship real flows: Lead design on a substantial piece of the loan-application experience, reducing friction for borrowers and operators alike
- Build, not just mock: Use AI to create working prototypes, and ship simpler production changes yourself in partnership with engineering
- Drive clarity through research: Run interviews, concept tests, and usability sessions to validate your decisions, and bring the insights back to your partners
- Think in systems: Map full workflows (handoffs, compliance touchpoints, edge cases) and design reusable, scalable patterns rather than one-off screens
- Own a critical, high-stakes workflow: Lead design end to end for a core part of the lending journey (e.g., intake or decisioning), including the ambiguity and cross-team dependencies that come with it
- Shape direction, not just execution: Bring research and data into roadmap and prioritization conversations, influencing what the team builds and why
- Raise the bar on team craft: Drive design critique, share what you're learning about AI-assisted workflows, and help improve process and documentation across the team
- Collaborate with judgment: Partner closely with PMs and engineers as a true thought partner, knowing when to run independently and when to bring partners in to turn user and business needs into production-ready designs
Skills
- 6-8 years as a product designer, with a track record in fintech, SaaS, or other complex, workflow-heavy environments
- Genuinely excited about AI in design and already putting it to work, using AI to prototype, design, and ship simpler features rather than stopping at static Figma mockups
- Designs confidently across an end-to-end process (multi-step flows, multiple user types like a borrower and a back-office operator, handoffs, and edge cases) and brings structure to ambiguous, loosely defined problem spaces
- Excellent visual and interaction design skills, setting a high bar for clear, elegant solutions to multi-step, data-heavy experiences
- Skilled at uncovering user needs through research and turning them into design decisions, and at advocating for those needs in roadmap and prioritization conversations
- Works fluidly with PMs and engineers as a true thought partner, with strong instincts for when to move autonomously and when to pull partners in
- Can own large, ambiguous projects end to end, define the problem, scope the work, cut scope sensibly, and drive it to ship without close direction
- Excellent storytelling, documentation, and presentation skills; explains both the design outcome and the reasoning, and shapes the thinking of partners and stakeholders around them
- Patience and pragmatism working inside regulated workflows, legacy tooling, and real-world constraints, plus the temperament to find those problems interesting
- Strengthens the craft around them through design critique, mentorship, and improvements to process and documentation
Benefits
- Remote Flexibility: Enjoy the freedom of remote work from anywhere, balancing life and career seamlessly.
- Unforgettable Off-Sites: Twice a year, bond with colleagues in exciting destinations, fostering teamwork and fresh ideas.
- Paid Time Off: Enjoy flexible PTO days yearly for relaxation and rejuvenation.
- Stock Options: Joining us means having a stake in our success, so you'll receive stock options as part of your compensation package.
- Home Office Setup: Create your ideal workspace with a dedicated budget for home office essentials.
- Work Trip Budget: Grow personally and professionally with a budget for work-related trips and co-working.
- Health Coverage: Prioritize your well-being with comprehensive health and dental insurance plans.
Company Overview