Job Highlights:
- Company: Workwarp, a cutting-edge technology firm
- Start Date: Immediate openings available for the right candidate
- Compensation: Competitive salary and benefits package
- Location: Remote work arrangement (PST time zone required)
- Position: Principal Support Engineer, Production Support and Services
Job Description
We are seeking a highly motivated and experienced Principal Support Engineer to join our Production Support team. As a key member of our team, you will play a critical role in ensuring the smooth operation of our cloud-based brokerage platform. Our technology stack is constantly evolving, providing a dynamic and exciting environment for learning and growth.
You will have the opportunity to work with a talented team of professionals, delivering innovative solutions and exceptional support to our customers. If you are a self-motivated individual with a passion for technology and a drive to succeed, we encourage you to apply for this exciting role.
Key Responsibilities:
- Provide end-to-end support for our cloud-based brokerage platform
- Collaborate with a geographically diverse team to deliver outstanding solutions
- Build and leverage client and vendor relationships to drive business growth
- Provide thought leadership and innovative solutions to complex technical problems
Requirements:
- 5+ years of experience in production support and on-call handling for 24/7 applications and infrastructure
- Extensive experience working in AWS cloud environment
- Programming language skills in Java, Python, or Node (desired)
- Experience with infrastructure components such as EKS, Kafka, MQ, and database technologies like MongoDB and MariaDB
- Familiarity with monitoring and alerting tools like CloudWatch and Datadog
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
Desired Skills and Experience:
- Bachelor's degree in Engineering or Computer Science
- MSCE or A+ certification (MSCE preferred)
- AWS certifications (AWS SysOps, DevOps)
- Domain knowledge and experience with brokerage back-office systems
- Experience with CI/CD pipelines using Jenkins Core and Terraform
What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a cutting-edge technology firm
- Dynamic and exciting work environment
- Professional development and growth opportunities
How to Apply:
If you are a motivated and experienced technical professional looking for a new challenge, please submit your application. We look forward to hearing from you.
Your Future Starts Here
Don't miss out on this exciting opportunity. Apply now and take the first step towards an exciting and rewarding career with Workwarp.
Apply Now