Note: The job is a remote job and is open to candidates in USA. Oracle is seeking a skilled Principal Consultant to join their VA Critical Support Team within Oracle Health Government Services. The role involves resolving complex issues impacting end users in live client environments, collaborating with cross-functional teams, and leveraging expert knowledge of Oracle Health solutions.
Responsibilities
- Partner with Operations, Support teams, and VA stakeholders to proactively identify, troubleshoot, and resolve complex system and workflow issues
- Deploy to live client sites to assess workflows, ensure adherence to approved processes, and drive resolution of critical issues
- Apply Oracle methodologies, leading practices, and industry expertise to design and implement effective business solutions
- Support event-driven methodology activities by contributing subject matter expertise and collaborating with technical, clinical, and operational teams to drive issue resolution and process improvement
- Influence customer leadership to support adoption of solutions and facilitate resolution of persistent end-user challenges
- Contribute to statements of work (SOWs), work breakdown structures, and staffing plans
- Present and demonstrate solutions to both technical and non-technical stakeholders
- Lead or support solution design efforts, ensuring high-quality, integrated outcomes across systems
- Maintain up-to-date knowledge of Oracle Health solutions and relevant industry best practices
Skills
- Visa / work permit sponsorship is not available for this position
- Applicants are required to read, write, and speak English
- This position requires a security clearance
- Expert knowledge of Oracle Health (Cerner Millennium) solutions, healthcare workflows, system build, implementation, and workflow alignment
- Ability to independently solve complex problems and drive issue resolution in live client environments
- Strong communication and stakeholder management skills, with the ability to influence leadership
- Experience working across cross-functional teams in high-pressure, fast-paced environments
- Manage ambiguity and navigate complex challenges with a solution-oriented mindset while maintaining a high level of professionalism and customer focus
- Knowledge of clinical and operational domains including Referral Management, Registration and Scheduling, Laboratory, Radiology, Pharmacy, Perioperative Services, Behavioral Health, Community Living Centers (CLC), Oncology, Supply Chain, Specialty Care, and Ambulatory workflows
- Bachelor's degree or equivalent experience
- 6–8 years of relevant experience
- Proven experience in healthcare IT consulting, implementation, or support roles
- Required travel up to 50%
- US Citizenship required with the ability to obtain and maintain a government security clearance
- 3–4 years of consulting experience preferred
- Experience supporting federal clients (VA/DoD) strongly preferred
Benefits
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
Company Overview