Note: The job is a remote job and is open to candidates in USA. EPATT is a nationally recognized organization that combines tennis and academic programming to prepare students for success. The People Operations Coordinator will manage the employee and volunteer lifecycle, ensuring efficient HR operations and a positive experience for all staff involved.
Responsibilities
- Coordinate recruitment for employees, tutors, volunteers, and program support staff
- Develop recruitment strategies using job boards, universities, community organizations, and social media
- Post positions, screen applicants, conduct initial interviews, and coordinate interviews with hiring managers
- Maintain an organized applicant tracking system and build partnerships to strengthen EPATT's hiring pipeline
- Lead a welcoming, efficient onboarding process for all employees, tutors, and volunteers
- Collect and verify required employment documentation and create employee records in Salesforce and ADP
- Serve as the primary onboarding contact while continuously improving onboarding systems and processes
- Coordinate staff, tutor, and volunteer schedules in partnership with program managers
- Maintain accurate scheduling records and communicate schedule changes
- Resolve scheduling conflicts and help ensure appropriate staffing across all programs
- Maintain complete, organized, and audit-ready personnel files
- Track employment documents, certifications, background checks, work authorizations, and required trainings
- Coordinate background checks and monitor compliance with California and federal employment regulations
- Support development and maintenance of HR policies, handbooks, and procedures
- Document and escalate personnel concerns as appropriate
- Process bi-weekly timesheets and tutor session logs through ADP
- Reconcile payroll records, investigate discrepancies, and support payroll accuracy
- Respond to employee payroll questions and maintain payroll reports and documentation
- Ensure compliance with wage and hour laws for employees and independent contractors
- Provide excellent customer service to employees, tutors, and volunteers
- Generate workforce reports using Salesforce, Excel, and Google Sheets
- Recommend improvements to HR systems, workflows, and processes
- Support organizational initiatives and special projects as assigned
Skills
- Bachelor's degree in Human Resources, Business Administration, Education, or a related field
- Minimum two years of experience in HR, operations, or program coordination, preferably in a nonprofit or education setting
- Experience managing recruitment, onboarding, and HR administration
- Strong technology skills with proficiency in Salesforce (or similar CRM), ADP (or comparable payroll platform), and Microsoft Excel or Google Sheets
- Knowledge of California and federal employment laws, including I-9 compliance and wage and hour regulations
- Exceptional organizational skills, attention to detail, and ability to manage multiple priorities
- Strong written and verbal communication skills with a customer-service mindset
- Ability to work independently while collaborating effectively within a small, mission-driven team
- Experience supporting K–12 or youth-serving organizations
- Experience coordinating volunteers
- Familiarity with applicant tracking systems (ATS) or additional HRIS platforms
Benefits
- 401K (3% employer match)
Company Overview