Note: The job is a remote job and is open to candidates in USA. ManpowerGroup is seeking an Operations Coordinator to ensure all business-related processes and activities are completed timely and efficiently. The role involves serving as a liaison for field leadership, supporting operational tasks, and providing a positive experience for clients and consultants.
Responsibilities
• Serves as liaison for ManpowerGroup field leadership to execute on front and back-office operational tasks and processes including but not limited to: New Hires, Conversions, Changes and Terminations
• Provide assistance with specialty processes per field request
• Establish rapport and trust with integrity and honesty across diverse stakeholder groups including sales, recruiting, field operations, back-office operations, and employee relations escalations
• Act as a partner to the leadership team to provide a positive experience for clients and consultants
• Known in communities of relevance and looked to for expertise and attention to detail
• Act as a subject matter expert for assigned processes
• Working closely with external suppliers to obtain and vet agreement and compliance documents (certificate of insurance, W9, etc.)
• Lead or consult on communication related to updated processes and procedures
• Demonstrate strong customer service and responsiveness to stakeholders
• Consistently and accurately execute on all requests received
• Supports markets nationally
• Monitor multiple mailboxes for incoming requests. Take action/resolve all requests with complete information within 48 hours
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Teams, etc), Ability to converse with various levels of staff via email, text or phone as necessary
Skills
• High school diploma required
• Education: Associate Degree or comparable industry experience
• 2-4 Years Support Experience with proven customer service skills
• Demonstrated knowledge and experience with Microsoft Office products
Company Overview
• ManpowerGroup is a human resource consulting firm that provides recruitment, assessment, training, and development services. It is a sub-organization of Manpower Framnæs Installasjon. It was founded in 1948, and is headquartered in Milwaukee, Wisconsin, USA, with a workforce of 10001+ employees. Its website is http://manpowergroup.com/.
Company H1B Sponsorship
• ManpowerGroup has a track record of offering H1B sponsorships, with 2 in 2025, 2 in 2023, 2 in 2022. Please note that this does not guarantee sponsorship for this specific role.
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