Join Our Team: Exciting Remote Medical Receptionist Opportunity
Are you a highly organized and detail-oriented individual with a passion for delivering exceptional customer service? Do you have a strong background in data entry and communication? We're looking for a skilled Medical Receptionist to join our team on a remote contract basis from December 6th to May 16th. As a Medical Receptionist, you will play a vital role in ensuring the smooth operation of our medical record review team, serving as a liaison between our team and provider office staff.
About Our Company and Industry
Our company is a leading provider of healthcare solutions, dedicated to improving patient outcomes and enhancing the overall quality of care. We're committed to fostering a culture of excellence, innovation, and teamwork. As a Medical Receptionist, you'll be an integral part of our team, working closely with our medical record review team and provider office staff to ensure the timely and accurate exchange of medical records.
Key Responsibilities
- Conduct provider outreach calls to request medical records, ensuring effective communication and building strong relationships with provider office staff
- Enter key performance metrics into an internal database, tracking calls made, medical records received, and provider contact information
- Retrieve charts from approved EMR systems and portals, uploading incoming medical records into our provider outreach database
- Use correct naming conventions, save and manage files on a shared medical record drive, and maintain project documents as assigned
- Request medical record data via fax, email, and USPS mail, scanning paper documents obtained from USPS mail or fax to our provider outreach database
- Label documents as directed by the Senior Director/designee and place in appropriate measure files
- Utilize various software applications to support HEDIS survey operations, attending scheduled meetings with the HEDIS Project Manager and/or Quality Management Specialist/designee to discuss project status, open issues, and productivity
- Maintain open and honest communication with management/designee regarding development or assistance needed throughout the project
- Conduct follow-up calls to provider offices to follow up on aged medical record requests, escalating work-related challenges/issues to the Senior Director or designee as needed
- Maintain compliance with PHI, HIPAA, and patient confidentiality requirements, adhering to the highest standards of data security and confidentiality
Essential Qualifications
To be successful in this role, you will need:
- A High School Diploma or GED, with a minimum of 2 years' experience making outbound and receiving inbound calls
- Excellent customer service skills, with the ability to build strong relationships with provider office staff
- Data entry experience, with proficiency in PDF, Word, and Excel
- Excellent written and communication skills, with the ability to effectively communicate with our team and provider office staff
Preferred Skills
While not required, the following skills are highly desirable:
- Medical Assistant certification, demonstrating your expertise in medical terminology and procedures
- Knowledge of medical terminology, enabling you to effectively communicate with provider office staff and understand medical records
Career Growth Opportunities and Learning Benefits
As a Medical Receptionist with our company, you'll have the opportunity to develop your skills and expertise in a dynamic and supportive environment. You'll work closely with our team to ensure the timely and accurate exchange of medical records, gaining valuable experience in medical record review and HEDIS survey operations. This role offers a unique opportunity to build your knowledge and skills in healthcare administration, with potential career growth opportunities in the future.
Work Environment and Company Culture
As a remote contract employee, you'll work from the comfort of your own home, with the flexibility to manage your schedule and work environment. Our company is committed to fostering a culture of excellence, innovation, and teamwork, with a strong focus on employee well-being and satisfaction. You'll be an integral part of our team, working closely with our medical record review team and provider office staff to ensure the smooth operation of our services.
Compensation, Perks, and Benefits
We're offering a competitive hourly rate of $22.66, with a contract duration from December 6th to May 16th. As a remote contract employee, you'll enjoy the flexibility and autonomy to work from home, with the opportunity to develop your skills and expertise in a dynamic and supportive environment.
Ready to Apply?
If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply now! We're excited to review your application and discuss this opportunity further. As a Medical Receptionist with our company, you'll play a vital role in ensuring the smooth operation of our medical record review team, with the opportunity to develop your skills and expertise in a dynamic and supportive environment.
Don't miss this exciting opportunity to join our team and advance your career in healthcare administration. Apply today!
Apply Now