Note: The job is a remote job and is open to candidates in USA. Range Group is a company that believes in the power of the professional travel advisor and is seeking a Manager, Marketing Digital Operations to enhance their digital ecosystem. This role involves managing content publishing, digital governance, and cross-functional coordination to ensure optimal website performance and user experience.
Responsibilities
- Own content publishing and digital production across kensingtontours.com
- Manage and maintain scalable CMS templates, reusable page structures, and publishing workflows across the website ecosystem
- Create and update Figma files and wireframes that bring templates, modules, and digital experiences to life
- Partner with Marketing, Product, and Technology teams to recommend and evolve new website features, components, and UX improvements
- Lead end-to-end QA and release coordination, ensuring accuracy, functionality, responsiveness, and brand consistency before every launch
- Manage CMS governance including taxonomy, templates, workflows, page structures, and publishing standards
- Serve as the operational bridge between Marketing, Technology, Product, and external agency partners
- Drive website governance through ongoing audits, link management, redirects, compliance checks, and content health monitoring
- Build and improve scalable operational processes that reduce friction, eliminate bottlenecks, and improve speed-to-market
- Coordinate stakeholders, timelines, approvals, and release readiness to keep digital initiatives moving efficiently
- Support a culture of operational excellence, accountability, and continuous improvement across the digital experience
Skills
- 5-8 years of experience in digital operations, web production, content operations, UX production, or digital project management within a complex digital environment
- Hands-on experience working within CMS platforms (enterprise or headless CMS experience is a strong asset)
- Strong stakeholder management & communication skills with the ability to confidently work cross-functionally with Marketing, Technology, Product, and external partners
- Experience working in Figma to create, maintain, or evolve digital templates, wireframes, page layouts, or UX concepts
- Strong process orientation with the ability to manage repetitive operational tasks with consistency, accuracy, and attention to detail
- Strong project management and organizational skills with the ability to manage multiple priorities and stakeholders simultaneously
- Experience leading or coordinating UAT, managing defect tracking, facilitating IT sign-offs, and supporting successful go-live releases
- Familiarity with QA methodologies, web governance practices, accessibility standards, and digital brand guidelines
- Ability to identify opportunities for operational improvement and proactively recommend solutions
- Experience within travel, luxury, e-commerce, or high-consideration purchase industries is considered an asset
Benefits
- Employees have the opportunity to participate in a benefits package
- An incentive program
- Compensation tied to business and individual performance
Company Overview