Note: The job is a remote job and is open to candidates in USA. Hollister Incorporated is an independent, employee-owned company that develops, manufactures and markets healthcare products worldwide. The Regional Key Account Manager will lead account level strategies within their portfolio of IDNs to grow and defend Hollister’s market share while establishing strong relationships with key decision makers in health organizations.
Responsibilities
- Develop and maintain a strong relationship with Key Health Systems and act as a trusted advisor to meet mutual goals and objectives. Establishing self as the single point of contact within the key account for all Hollister product categories
- Establish, maintain and grow business relationships with key accounts working to understand and meet customer’s needs consistently while driving Hollister’s Market share within Health System. This includes quarterly business reviews, on-site meetings with supply chain and individual hospital sites while driving all GPO initiatives within portfolio
- Establish self as a lead for development and execution of customer strategies with internal Hollister team; this includes leading field sales based opportunities within IDNs, RFPs and pricing initiatives with internal contracts teams from inception until completion
- Manage all contract negotiations, renewals and amendments within portfolio
- Ensuring that all contracts comply with company policy
- Achieve sales goals through enterprise selling; design, implement and own all opportunities within IDN both internally and externally
- Develop thorough business plans designed to drive sales growth and retention
- Effectively communicate, collaborate and lead a team selling approach
- Effectively interface with pricing and contract function groups to facilitate effective contracting strategies
- Establish pricing, product positioning and supply chain strategies to meet customer needs
- Facilitate customer support initiatives and lead conflict resolution
- Establishes strong internal networks with various Hollister departments to support position including pricing and contracts, finance, marketing, field sales, customer service, logistics, clinical education, legal and administration
- Demonstrates effective written and verbal communication skills, business acumen and ability to lead in matrix organization
- Functional knowledge of the IDN landscape within the US and able to navigate through large health systems
- Ability to sell multiple product lines and cross sell within organization
- Completes all required training and demonstrates proficiency in each competency of focus
- Utilizes resources provided to enhance market knowledge and incorporate into strategies
- Builds and maintains awareness of on-going industry changes as they relate to Hollister’s functional areas of focus
- Utilizes salesforce.com, US lifelines, and other MDSI tools effectively
Skills
- Bachelor's Degree
- 8+ years of experience in medical surgical sales, preferably within the healthcare market
- Understanding of the Healthcare continuum selling process
- Excellent computer skills, especially utilizing Power Point and Excel
- Strong results orientation and a demonstrated track record of effective consultative and strategic selling process
- Excellent written and verbal communication skills along with strong presentation skills
- Strong team leadership skills required
- Ability to succeed with minimal supervision
- Demonstrated self-starter
- Must be able to travel up to 50%
- Experience in selling to distributor customers, hospitals, home health and/or B2B
- Prior people management experience
- Demonstrated team leadership roles
- Financial/executive suite sales experience
Benefits
- Paid time off programs
- Peer-to-peer recognition
- Health and life insurance
- Wellness programs and incentives
- Generous retirement savings
- Eligible to participate in the Hollister Sales Incentive Plan
- Medical, prescription, dental, vision, spending/savings accounts, disability, company paid (parental and caregiver) leaves, statutory leaves/disability programs, accident, life, wellbeing, education assistance, adoption assistance, and voluntary benefit programs
- 401(k) Retirement Savings Plan includes: auto-enrollment, ROTH, vesting and eligible participants “safe harbor” matching contributions
- Paid time off benefits include: 11 paid holidays, paid vacation based on length of service and exempt/non-exempt status, and sick days based on statutory requirements and/or exempt/non-exempt status
- Education assistance and adoption assistance benefit programs
Company Overview