Note: The job is a remote job and is open to candidates in USA. Staples is a full-service company committed to delivering personalized and environmentally responsible solutions in the furniture sector. The Key Account Executive will manage strategic accounts, ensuring exceptional service and growth while collaborating with internal teams and clients.
Responsibilities
- Manage strategic accounts with regional, super-regional, and national footprints, ensuring exceptional service and growth
- Lead weekly Customer Ownership Team calls to collaborate with support team members and address client needs
- Visit customer locations to close furniture deals and introduce new products and service solutions
- Identify and resolve account support weaknesses by developing value-added solutions with internal teams
- Coordinate responses to high-priority account manager requests, including required site visits
- Facilitate administrative work through Customer Success Consultants to maximize selling time
- Communicate effectively with C-level executives, vendor partners, and internal customers
- Develop and execute growth strategies for complex and high-touch accounts
Skills
- High school diploma or GED required
- Minimum 4 years of business-to-business selling experience with Contract Furniture
- Excellent customer service and interpersonal skills
- Computer literate and proficient in MS Office
- Advanced verbal and written communication skills
- Documented success in managing large strategic accounts and achieving budget expectations
- Experience in managing national, regional, or super-regional accounts
- Associate degree or some undergraduate education preferred
- Prior experience in the office furniture industry or general knowledge of systems furniture preferred
Benefits
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
- Online and Retail Discounts
- Company Match 401(k)
- Physical and Mental Health Wellness programs
- And more perks and benefits
Company Overview
Company H1B Sponsorship