Note: The job is a remote job and is open to candidates in USA. The State of Florida is seeking an Incident Management Liaison for the Agency for Persons with Disabilities. This role is responsible for managing incident reports, ensuring compliance with guidelines, and collaborating with various teams to uphold the agency's mission.
Responsibilities
- Forwards critical incident reports to management staff and State Office based upon APD’s Incident Reporting Operating Procedure
- Reviews incident reports submitted by providers and enters into the Agency’s Incident Management System (IMS)
- Follows up with providers as needed to obtain missing incident report information and ensures providers submit a follow up incident report within required timeframes as reflected in the Agency’s Operating Procedure
- Ensure that wellness visits are conducted within required timeframes for allegations of abuse, neglect or exploitation which occur in an APD licensed group home, Adult Day program or Supported Living arrangement
- Ensures incident report is closed within required timeframes
- Reviews monthly DCF data download of abuse, neglect and exploitation investigations and ensures all wellness visits have been conducted for allegations not previously reported
- Ensures that verified findings of ANE are reflected as critical incidents in IMS and are reported per guidelines outlined in the Incident Reporting Operating Procedure
- Reviews monthly data download involving ER/ hospitalizations and ensures associated incident reports have been submitted
- Participates in meetings, conference calls, training, workshops/workgroups, and other miscellaneous activities as needed including provider quarterly meetings and regional quarterly meetings with the QIO
- Performs other duties as assigned
Skills
- Highschool Diploma or its equivalent
- Experience using Microsoft Excel
- Knowledge of computer programs: Microsoft Office Suite (e.g., Excel, Word, SharePoint, Teams, etc.) and other Agency implemented software including the Incident Management System (IMS)
- Ability to track and meet reporting deadlines
- Demonstrate skills in attention to detail
Benefits
- Annual and Sick Leave benefits.
- Nine paid holidays and one Personal Holiday each year.
- State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
- Retirement plan options, including employer contributions (For more information, please click www.myfrs.com ).
- Flexible Spending Accounts.
- Tuition waivers.
- And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com.
- Paid Maternity and Parental Leave.
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